Job Description

The Marketing, Assistant Manager serves as the key IMT/Marketing project team member for evaluating and executing business process changes and improvements by working with the project team, print vendors, business unit leaders, compliance and Information Technology. Monitoring, maintaining and improving existing processes, and collaborating with other departments and external vendors to drive success. Additionally, may supervise, direct and develop a team of Analysts, Program or Process Managers.

Responsibilities

Evaluate business process changes and improvements by comparing and evaluating possible courses of actions. Serve as the key contact to support business process improvements from conceptualization to implementation. 30%


Manages and oversees the implementation and execution of IMT/Marketing strategies. Including working with Legal and Compliance to ensure materials are reviewed prior to mail, develops a test agenda, ensures that tests are designed in a way to deliver the desired results, and ensures that any changes to the process are captured and tracked in an appropriate fashion. Additionally, this includes supervision and direct manage of Analysts, Program or Process Managers individual contributors to support the execution of Marketing strategies and day-to-day Direct Mail responsibilities. 10%


Actively manages and owns account management platform configuration and documentation for all Marketing (Direct Mail & Digital) communication to consumers. Drive process consistency and systematic design consistency across communication types by serving as a central point of contact and functional process owner. 20%


Develops and executes monitoring and reporting for direct mail and digital business process health and compliance/regulatory purposes. Partners with cross-functional stakeholders to build monitoring and drive remediation activities associated. 20%


Serves as the Data Stewart subject matter expert for Direct Mail and Digital Marketing. Actively drive change process scrutiny within the context of the Data Stewart model and Data Council. Support Marketing changes from cradle to grave through the Data Council infrastructure. 20%

Education

Required: Bachelors

Language

Required: English

Experience

What We Offer

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.


Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.


All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.

About Us

Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.


Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact careers.india@mcmcg.com