Assistant Manager / Manager Retention Marketing

Year    HR, IN, India

Job Description

We are looking for a

Retention Marketing professional

who will own the customer lifecycle post-acquisition. The role focuses on improving

repeat purchase rate, customer lifetime value (LTV), and reducing churn

through data-driven retention strategies across multiple owned channels.

Key Responsibilitie:-



Own end-to-end

retention and lifecycle marketing

for D2C / e-commerce customers Design and execute

email, WhatsApp, SMS, push notification

campaigns Build and optimize

customer journeys, cohorts, and segmentation

Improve

repeat rate, LTV, frequency, and retention KPIs

Plan and execute

loyalty programs, referrals, and win-back campaigns

Collaborate with performance, product, and tech teams for funnel optimization Analyze customer behavior and run

A/B tests

for messaging, offers, and timing Own CRM dashboards and reporting on retention metrics
Job Types: Full-time, Permanent

Pay: From ?1,500,000.00 per year

Benefits:

Health insurance Provident Fund
Application Question(s):

What is your current CTC
Experience:

Total: 5 years (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD5149915
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year