Job Description

Job Category: Financial Reporting
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Role Purpose
The Assistant Manager will play a critical role in supporting the Manager/Senior Manager by delivering accurate, timely, and insightful management information to a variety of stakeholders including Global Finance Corporate teams, Regional and Hotel users, and the Finance Decision Support teams. They will have a proactive mindset, strong analytical capabilities, and a passion for leveraging new technologies-including AI tools-to drive efficiency and add value through smarter ways of working.
Key Accountabilities
1.Ensure timely and accurate loading of data from multiple sources into the reporting systems or dashboards. Applications include those used for IHG and Hotel Management reporting of actuals, budgets, forecast as well as those used for other analytical needs.
2.Validate incoming data for completeness, consistency, and accuracy according to defined rules and business logic.
3.Responsible for organization/outline changes and coordination of those changes with Finance Decision Support, along with SOX/Audit controls and sign-off.
4.Perform regular data audits to maintain data integrity and identify anomalies.
5.Assist in the automation and streamlining of regular reports using tools like GCP, Kyvos, Tableau etc
6.Translate business requirements into meaningful reports and insights for decision-makers.
7.Act as the first point of contact for stakeholders (internal customers) using reporting tools and data outputs.
8.Provide training, guidance, and troubleshooting support on tools
9.Gather feedback and requirements from users to improve existing tools and reporting processes
10.Identify opportunities for process improvements in data handling, validation, and reporting workflows
11.Collaborate with Production Support/GT Development teams to implement enhancements and ensure data infrastructure supports business needs
12.Maintain clear documentation of data sources, processes, validation rules, and issue logs
13.Communicate technical concepts and data insights in a clear, business-friendly manner
14.Ensure delivery of high-quality, accurate data and reports within agreed timelines.
15.Proactively flag issues that might delay delivery and suggest mitigation strategies
16.Train/coach less experienced team members of Data Solution team.
17.Responsible for global passback adjustments in Essbase.
18.Assist in the year end application rollover process and on other global projects as required.
Key Skills & Experiences
Education

• Degree in Accounting, Finance, Business, or international equivalent

Experience

• 5+ years' experience along with team handling in a management accounting or reporting position, preferably including hotel reporting and forecasting

Technical Skills and Knowledge

• Experience in data extraction, transformation, and loading (ETL) from various systems or databases.

• Proven track record of working with large data sets, identifying data quality issues, and applying validation rules.

• Familiarity with data governance, data accuracy, and reconciliation processes.

• Exposure to KPIs, metrics, and performance dashboards, preferably in finance

• Strong analytical skills to derive insights from data and highlight issues

• Advanced Excel skills (pivot tables, lookups, macros, Power Query).

• Exposure to ERP systems (e.g.Oracle, PeopleSoft) and data warehousing concepts is a plus

• Experience supporting internal stakeholders with reporting tools and data-related queries

• Ability to translate business requirements into reporting logic and data models

• Strong communication skills to explain data issues or report logic to non-technical users

• Practical knowledge of automating reports and reducing manual intervention in data handling processes.

• Experience in identifying process inefficiencies and implementing improvements using tools or scripting.

• Familiarity with key metrics used in that function can help tailor reports more effectively

About Us: At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
About the Team:
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.