IDC Global Pvt Ltd is headquartered in Bangalore, India, and is a company originally established in 2016. As part of its portfolio of brands, the company has multiple brands namely, Magari, Yavanika & Treelight Design.
Magari & Yavanika are currently present in Bangalore and Hyderabad with each store being over 10,000 sqft and are going to continue to expand its presence across the country. Magari currently retails Furniture, Kitchens & Wardrobes and also has Fabric & Furnishings in its stores retailed under the name of Yavanika.
Treelight Design is amongst the leading Architecture & Interior Design firms in the country who`s projects range across residential, commercial, hospitality, F&B and retail.
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Job Title:
Assistant Training Manager - L&D
Department:
Training & Development
Reporting to:
Sr. Manager - HR
Key Responsibilities:
Prepare and maintain Training Needs Analysis (TNA) to identify skill gaps across departments and align training interventions with business objectives.
Collaborate with store managers and department heads to identify training needs across sales, customer service, and product knowledge.
Regularly train the retail team on product knowledge, sales techniques, and customer engagement strategies.
Conduct quarterly performance evaluations to assess training effectiveness and employee development.
Design and deliver engaging training modules on furniture features, space planning, upselling techniques, and after-sales service.
Conduct onboarding sessions for new hires and refresher training for existing staff.
Develop digital learning content and manage e-learning platforms for scalable training delivery.
Monitor training effectiveness through assessments, feedback and on-the-floor performance.
Maintain training records and generate reports on participation and outcomes.
Support employee engagement through learning initiatives, contests and recognition programs.
Stay updated on industry trends, customer behaviour and competitor practices to refine training content.
Qualifications & Skills:
Bachelor's degree in HR, Education, or related field (Master's preferred).
4-6 years of experience in L&D, preferably in retail, furniture/interior design.
Strong personality with excellent leadership and coaching abilities to drive team engagement and learning.
Deep understanding of product knowledge, including furniture materials, design aesthetics, and customer preferences.
Proven ability to conduct Training Needs Analysis (TNA) and develop effective learning strategies.
Proficiency in MS Office, Learning Management Systems (LMS), and digital training tools.
Ability to manage training programs across multiple locations, ensuring consistency and effectiveness.
Excellent communication, facilitation, and interpersonal skills for in-person and virtual training.
Creative mindset with a passion for people development and enhancing customer experience.
Job Type: Full-time
Pay: ?50,000.00 - ?60,000.00 per year
Benefits:
Provident Fund
Schedule:
Day shift
Experience:
L & D: 5 years (Required)
Work Location: In person
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