Assistant Manager Learning And Development (hospitality), Mumbai
Year Mumbai, Maharashtra, India
Job Description
- Position Assistant Manager \xe2\x80\x93 Learning & Development
- Department HR/Business Excellence Location Mumbai
- Sub-Department Learning & Development
Act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.
ESSENTIAL ROLES & RESPONSIBILITIES:
- Define, Design, and implement learning and development, talent management framework and processes that grow organizational capability through focused interventions
- Collaborate with internal key stakeholders to identify the capability gaps and create programs in alignment with the identified objective.
- Evaluate and measure the effectiveness of programs and processes on an ongoing basis
- Recognize the latest developments in the talent & learning trends, learning technologies
- Support departments in developing cutting edge functional excellence and in developing leadership capabilities
- Act as a change catalyst in the cultural and organizational transformation.
- Support individual and team development, career development, and training and experience- based learning
- To ensure completion of induction of all new associates and employees joining across the stores.
- Monitor and conduct learning and development reviews with each department.
- Driving a culture of continuous professional development (CPD)
- To deliver training at Business Units in order to enhance customer experience, grow sales, improve NPS and impact other relevant matrices.
- Prepare budget, annual training plans and training calendars for the organization in collaboration with the internal key stakeholders.
- Prepare monthly/quarterly/yearly learning dashboard & MIS for management visibility.
Reports directly to Manager \xe2\x80\x93 HR (HOD) & Business Excellence (HOD)
Manages directly L & D Team
PREREQUISITES
QUALIFICATIONS, EXPERIENCE AND ATTRIBUTES
QUALIFICATIONS:
MBA/PGDBM in Human Resource or Psychology
Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources. Professional certification
EXPERIENCE:
4 \xe2\x80\x93 6 Years of experience in a similar profile. Hospitality or Retail experience preferred. Minimum 1 year experience with e-learning platforms.
KNOWLEDGE
Thorough knowledge of modern learning and development tools and technique
MS Office Suite tools and Learning Management Systems (LMS)
SKILLS
Excellent communication and presentation skills
Excellent people management skills
Exceptional presentation and grooming
ATTRIBUTES:
Ability to work independently as well as in a team
Ability to be strategic as well as tactical in decision making
Ability to innovate, to create and implement continuous improvement initiatives
Self-driven, results focused and constant inclination towards raising the bar.
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Job Detail
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Job IdJD3049315
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear