Job Description

Key Responsibilities:


Deliver 100% customer retention by ensuring successful adoption and integration of the LSQ platform across your customers
Own the client relationship and lead it for the assigned Key Accounts with a strong understanding of their business priorities
Deep understanding of the customer's business and their top objectives at various organisational levels
Building a high degree of mindshare for our solutions and company within the key stakeholders in your account list
Track key performance indicators (KPIs) of the KAM team, including sales revenue, customer satisfaction, and account penetration.
Ability to understand business and technology challenges and align them with possible solutions from our portfolio
Act as a link between the sales, services, support, and other internal teams, ensuring that customer requirements are prioritised and resolved in a timely manner
Build and maintain an account map, plan for each customer, and develop close relationships with key stakeholders in your accounts

Requirements:


6+ years of strong customer delivery experience, managing projects related to business software such as ERP, CRM, SAAS applications to BFSI market [Preferably in Lending].
Extensive technical account management & customer engagement experience
Strong foundation in software sales/BD/success, with SaaS experience being a definite advantage
Proven track record of meeting or exceeding quotas and receiving positive customer feedback
Leadership qualities, including coaching, mentoring, and team motivation
Strong communication and interpersonal skills with a professional work ethic
Excellent organizational skills with a strong bias to action
High ability in data driven problem-solving, negotiation and develop close relationships with key stakeholders in your accounts.

Why Should You Apply?


Fast paced environment
Accelerated Growth & Rewards
Easily approachable management
Work with the best minds and industry leaders
Flexible work timings

Interested?


If this role sounds like you, then apply with us! You have plenty of room for growth at LeadSquared.