Job Description

Job Title:

We are looking for a results-driven

Assistant Manager - Quality

to lead process improvement initiatives and Proof of Concepts (POCs) across multiple operations. The role focuses on embedding

Lean, Six Sigma, and continuous improvement practices

into BAU operations while driving business excellence through structured frameworks and data-driven decision-making.

Key Roles & Responsibilities

Lead and execute

Kaizen, Lean, and Six Sigma initiatives

across processes Drive

cost reduction, quality improvement, productivity enhancement, and AHT optimization

Design, pilot, and implement

POCs

for new frameworks, tools, and methodologies Review, approve, and govern

RCA and CAPA plans

Ensure sustainability of continuous improvement projects and implemented solutions Act as a

Six Sigma Green Belt practitioner and champion

Lead and mentor

Yellow Belt and Green Belt projects

(minimum 5-6 projects) Train and coach teams on

Six Sigma concepts, quality tools, and methodologies

Collaborate with cross-functional teams including

Operations, QA, Analytics, and Technology

Engage with

clients and senior leadership

for governance reviews and performance discussions Present improvement outcomes, governance updates, and performance insights Drive

change management initiatives

and ensure adoption of best practices Handle conflicts effectively and align stakeholders toward common goals Strengthen and maintain

quality governance frameworks

across processes Report to the

Associate Director - Delivery Excellence

Requirements

Eligibility Criteria

Mandatory

Six Sigma Green Belt certification

Minimum

2 years of hands-on experience

in Six Sigma projects Experience in leading

Yellow Belt and Green Belt initiatives

Overall

5-8 years of leadership experience

Strong knowledge of

Lean Six Sigma methodologies

Hands-on experience with

quality and process improvement tools

Strong

analytical and problem-solving skills

Excellent

communication, presentation, and stakeholder management skills

Proven capability in

coaching, mentoring, conflict management, and change management

Work Location

Bangalore

Job Types: Full-time, Permanent

Pay: Up to ₹700,000.00 per year

Benefits:

Health insurance Provident Fund
Work Location: In person