Job Description

Job Summary

We are seeking an experienced

UKG Pro - Workforce Management (WFM) Consultant

to support healthcare provider organizations in optimizing staffing, scheduling, and compliance. The consultant will configure and manage

UKG Pro WFM

solutions to streamline timekeeping, improve workforce utilization, and ensure compliance with labor regulations and healthcare staffing standards (e.g., patient-to-nurse ratios).

Key Responsibilities

Functional

Partner with

nursing, HR, payroll, and clinical operations

teams to gather workforce requirements. Configure

UKG Pro WFM modules

for: +

Nurse and clinician scheduling

+

Shift bidding and self-scheduling

+

Time & attendance with healthcare-specific pay rules

(e.g., on-call, differentials, overtime rules).
+

Absence and leave management

(FMLA, PTO, sick leave tracking).
Implement

labor forecasting

to align staffing with patient census and acuity. Ensure compliance with

state labor laws, union contracts, and staffing regulations

(e.g., safe staffing ratios). Provide functional consulting on workforce optimization for hospitals, clinics, and long-term care facilities.

Technical

Build and maintain

integrations between UKG Pro WFM

and healthcare systems such as: +

UKG Pro HR/Payroll

+

ERP/HCM platforms

(Oracle, Workday, SAP)
+

Clinical/EHR systems

(Epic, Cerner, Meditech).
Develop and maintain

custom reports & dashboards

for: + Overtime utilization
+ Agency vs. internal staff usage
+ Staffing ratio compliance
+ Labor cost allocation to departments/units.
Configure

data interfaces, APIs, and real-time data feeds

between UKG WFM and healthcare applications. Support

testing, deployment, and post-go-live hypercare

. Perform root cause analysis and resolve WFM system issues.

Required Skills & Qualifications

5+ years in WFM solution delivery; minimum 2+ years hands-on with

UKG Pro WFM (or Kronos WFC/Dimensions)

in

healthcare settings

. Deep understanding of

healthcare-specific workforce rules

, including: +

Patient acuity-based staffing

+

Union & collective bargaining agreements

+

Nursing shift differentials, on-call rules, and premium pay

+

Compliance with FLSA, state healthcare staffing laws

.
Strong knowledge of

payroll integrations and timekeeping policies

. Hands-on experience with

SQL, APIs, and reporting tools

for UKG Pro.

Preferred Qualifications

Experience with

healthcare staffing optimization and labor forecasting models

. Familiarity with

HIPAA compliance

and healthcare labor regulations. Prior experience in

large hospital systems, health plans, or integrated delivery networks (IDNs)

.

Soft Skills

Excellent communication skills to engage both IT and clinical stakeholders. Strong analytical ability to translate workforce data into actionable insights. Ability to

balance business efficiency with compliance and patient care quality

. Skilled in

change management and end-user training

for clinical staff adoption.

Qualifications

B.E/B Tech

Range of Year Experience-Min Year

8

Range of Year Experience-Max Year

12