Job Description

Organization Name

: Centreal Bazaar

Job Title:

Assistant Manager - IT

Location:

Thrikkakara - Ernakulam

Department:

IT

Reporting to:

Manager - IT

Experience:

2-4 Years

Key Responsibilities

Strategic IT Management:

Assist the IT Manager in the

planning, implementation, and maintenance

of all organizational IT assets, including hardware, software, network infrastructure, and security systems.

Retail Systems Management:

Manage and provide comprehensive support

for Point of Sale (POS) systems, ensuring seamless integration and optimal operational performance across all retail outlets.

ERP Expertise:

Leverage

hands-on functional and technical experience

with SAP, specifically within a retail environment, to support and enhance core business processes. Proficiency in

Microsoft Dynamics NAV

is considered a distinct advantage.

Project Leadership:

Coordinate and drive IT projects

from inception to completion, including system upgrades, new technology implementations, and complex integrations.

Infrastructure Oversight:

Oversee the maintenance, availability, and reliability

of store IT infrastructure, including LANs, Wi-Fi, and server connectivity for the entire retail network.

Security & Compliance:

Develop, implement, and enforce robust data protection strategies

, ensure strict compliance with data privacy regulations, and coordinate regular security audits.

Asset Management:

Monitor and manage the lifecycle and inventory

of all IT assets across the organization, maintaining accurate records and optimizing utilization.

Operational Excellence:

Proactively monitor IT systems

and provide swift, effective responses to technical issues to

minimize downtime

and ensure business continuity.

Documentation & Support:

Maintain comprehensive IT documentation

, including system configurations and detailed troubleshooting guides. Provide

high-level technical support

and guidance to end-users, arranging necessary training sessions.
Required Qualifications & Skills

Experience:

Minimum of

2-4 years

of proven experience in IT operations or IT management, preferably within a retail context.

Technical Acumen:

Strong blend of retail IT management expertise coupled with strong functional/technical experience with

SAP

.

Core Technical Knowledge:

Deep understanding of

networks, servers, cloud computing, and cybersecurity principles

.

Soft Skills:

Excellent problem-solving abilities, strong communication skills, and the capacity to manage multiple priorities in a dynamic environment. Minimum 2-4 years of experience in IT operations or IT management. Bachelor's degree in Computer Science, Information Technology, or a related field.
Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?40,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person