Job Description

Ready to shape the future of work?
At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Assistant Manager, Insurance Accounting Management / Operational Reporting
Responsibilities:

• Team Leadership: Manage and guide the team, ensuring efficient operations and adherence to company policies.
• Data Collection & Validation (Management/Operational Reporting): Assist in gathering, validating, and organizing operational and financial data for reporting--covering premiums, claims, reserves, reinsurance, policy counts, and operational KPIs.
• Report Preparation: Support preparation of management dashboards, daily/weekly/monthly operational reports, and performance scorecards used by operations leadership, underwriting, claims, and finance teams.
• KPI Monitoring: Track key insurance metrics such as loss ratios, claim cycle times, agent performance, renewals/cancellations, premium trends, and operational SLAs.
• Trend & Variance Analysis: Assist in analyzing financial and operational variances across product lines, geographies, or business units to support decision-making.
• Operational Process Reporting: Help consolidate data related to policy issuance, claims processing, agent activities, and customer service to prepare operations-focused reports.
• Data Reconciliation Support: Reconcile operational data with financial systems (e.g., subledger to reporting dashboards) to ensure accuracy and eliminate mismatches.
• Management Package Support: Contribute to monthly/quarterly reporting deck preparation for senior management, including narrative summaries, visualizations, and performance commentary.
• Cross Functional Coordination: Work with underwriting, claims, actuarial, and finance teams to ensure complete and accurate inputs for reporting cycles.
• Controls & Documentation: Maintain documentation for all reporting procedures, ensure audit ready records, and support compliance with internal controls and NAIC reporting expectations

Minimum Qualifications:
Commerce Graduate / Postgraduate
Relevant years of experience in managing Management/Operational reporting
Experience in working with an insurance client will be an added advantage
Preferred Skill Set:
Insurance Reporting Knowledge: Understanding of operational/management reporting processes including KPIs, performance dashboards, and insurance-specific metrics (premiums, claims, loss ratios).
Data Analysis & Visualization: Experience or familiarity with Excel dashboards, pivot tables, charts, and (preferably) Power BI/Tableau for operational reporting.
Awareness of Insurance Operations: Basic understanding of how underwriting, claims, customer service, and agent/broker networks function to produce operational data.
Reconciliation & Data Accuracy Mindset: Ability to verify datasets, identify breaks, and ensure accurate reporting across operations and finance teams.
Excellent analytical skills with an attention to detail
Self-starter, with ability to work under own initiative
Strong time management skills.
Integrity, with an ability to handle confidential information
Why join Genpact?

• Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career -- Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required