Job Description

Job Title: Assistant Manager - Inside Sales & Marketing (Education Services)

Location: Swargate, Pune

Department: Inside Sales & Marketing

Reports To: Sales Manager / Head of Sales

Job Type: Full-Time

Role Overview:

We are looking for a dynamic and result-oriented Assistant Manager - B2C Inside Sales & Marketing to lead a team of sales professionals and drive performance in a fast-paced environment. This role is ideal for someone with proven experience in B2C inside sales, a passion for people management, and the ability to strategize and execute lead conversion plans effectively.

Key Responsibilities:

Lead, manage, and mentor a team of inside sales executives to achieve individual and team targets Monitor day-to-day sales performance, track KPIs, and ensure consistent productivity Plan and execute strategies to improve conversion rates from leads to closures Analyze CRM data and sales reports to identify trends, gaps, and improvement areas Handle escalated customer issues and ensure resolution with a customer-first mindset Coordinate with marketing to align campaigns with sales objectives Ensure timely onboarding, training, and performance review of new team members Maintain updated records of sales, activity trackers, and client communication Prepare weekly/monthly performance reports for management Contribute to process improvements, scripting, and sales automation initiatives
Key Skills & Competencies:

Strong leadership and team management experience Excellent communication and interpersonal skills Solid understanding of B2C sales funnels and buyer psychology Hands-on experience with CRMs like Zoho, Salesforce, or LeadSquared Data-driven approach with the ability to generate and act on insights Strategic thinking with the ability to meet aggressive targets Experience in sales training, onboarding, and performance coaching High level of ownership, adaptability, and decision-making
Eligibility Criteria:

Bachelor's degree in Marketing, Business Administration, or related field (MBA preferred) 8-10 years of experience in B2C Inside Sales, with at least 1 year in a team lead/assistant manager role Proven track record of team target achievement and lead conversion EdTech, HealthTech, or other high-volume consumer sales experience is a plus
What We Offer:

Competitive salary with performance-based incentives Dynamic and collaborative work culture Career advancement opportunities in a rapidly growing organization Training and skill development programs Employee recognition programs
Job Types: Full-time, Permanent

Pay: ₹500,000.00 - ?700,000.00 per year

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person