Job Description

Overview

Elevate is recruiting an Assistant Manager to join Elevate as part of our Disputes & Investigations team. This team will support global law firm and in-house law department customers with litigation document review, cyber incident response, and eDiscovery in ongoing complex litigations and data breaches.

Responsibilities & Qualifications

Specifically, the Assistant Manager will

• Assist the manager in organising, planning, and implementing strategy.
• Correspond with the customer on the project kick-off call led by the Project Manager and document project timelines and workflows.
• Ensure that the entire project is running smoothly without any issues and risks to the deadlines.
• Manage the team and the process.
• Proactively responding to customer emails from multiple customers and acting on them within the timelines.
• Ensure that customer and project requirements are being met with the highest quality and accuracy through verifying and communicating routinely with both the customer and the internal stakeholders.
• Create a robust environment to lead and manage document review and data breach projects.
• Handle the management and execution of document review and data breach processes.
• Develop and maintain guidelines and best practices regarding review, process documentation relating to internal processes, workflow, and support information.
• Manage multiple and changing priorities and expectations.
• Work closely with the business partners in a focused and responsive manner.
• Manage teams, matrix, appraisals, and training etc.
• Draft decision logs and perform quality control.
• Ensure adherence to Elevate\'s standard operating procedures on projects.
• Work as part of a global team.
• Participate in process improvement initiatives and collaborate with teammates to standardize and improve the customer experience.

Skills for Success:

• Strong analytical and interpretational skills.
• Excellent written and oral communication skills.
• Attention to detail.
• Strong organizational skills and ability to multi-task.
• Ability to perform well under stringent deadline pressure.

Technical Skills:

• Proficiency with MS Office Suite of applications
• Experience using Discovery database platforms tools like Relativity, Brainspace, Everlaw, Nuix, Canopy, etc.
• Experience working on any contract abstraction or management software.

Experience:

• Prior experience with document review, eDiscovery, data breach, or contract extraction and/or review.
• 6+ years in Legal Industry with extensive experience in document review and data breach.

Qualifications:

• LLB
• LLM (would be an added advantage)
• Experience in managing PII, HIPAA, and DSAR reviews desired

Company Information

Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.
Our most recent achievements and distinctions include:

• For the seventh consecutive year, in 2022, Chambers & Partners named Elevate as a Top Global Services Provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing)
• Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact
• Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016
• Named by ALM Intelligence as the only Pacesetter in the Legal category in its 2021-2022 Legal Department Legal Operations report
• The first non-lawyer-owned global legal services provider to receive an Alternative Business Structure (ABS) License to provide legal services in the US