Job Description

Ready to shape the future of work?
At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and .
Inviting applications for the role of Assistant Manager, Accounts Payable
looking for a candidate with good understanding and ability to perform day-to-day Accounts Payable - Travel while meeting the agreed metrics.
The Travel Supervisor is responsible for managing travel arrangements for contract and internal employees, ensuring compliance with corporate travel policies and delivering high-quality service. This role involves overseeing daily operations, coordinating bookings, and supporting the Travel Department's administrative functions.
Responsibilities
Receive and prioritize travel requests from contract and internal employees.
Research travel options and evaluate lowest logical airfares, times, and routings.
Arrange and approve travel bookings including air, hotel, and car reservations using World Span GDS, Concur Travel, and authorized travel agencies.
Provide travelers with confirmation details and itineraries.
Oversee monthly credit card reconciliation to ensure accuracy of vendor invoices and alignment with client billing.
Monitor and manage daily workflow and productivity of the Travel Admin team.
Support training initiatives for new hires and junior staff in collaboration with the Travel Manager.
Coordinate departmental coverage to ensure seamless operations.
Communicate with employees to ensure data integrity and adherence to corporate and departmental travel policies.
Serve as a resource for resolving travel-related issues and inquiries.
Perform other duties as assigned to support departmental goals.
Maintain 100% accuracy & turnaround time in necessary activities.
Support and contribute to data collation & report building for operational metrics defined in the process.
Required hands-on experience in using excel to create reports, Pivot table, formatting and cleansing the data.
Support and contribute to data collation & report building for operational metrics defined in the process.
Periodically review Standard Operating Procedures (SOPs) to capture the changes and get them signed off with relevant approvers.
Participate in quality audits to perform required transaction deep dive analysis and support building appropriate root cause analysis (RCA) for the issues / errors/ observations highlighted by the audit teams.
Identify process improvement opportunities and work with SMEs and transformation teams in developing solutions.
Work with managers to publish daily health metrics to internal management and raise caution on any challenges.
Support team priorities and initiatives.
Support travel related support/requests with employees during weekend/holidays as requires
Qualifications we look for in you!
Minimum Qualifications / Skills
Bachelor's degree in commerce or hospitality plus experience in hospitality industries.
Experience of working in ERP's - Concur travel systems, Workday
Proficiency in using MS office applications such as Word, Excel, PowerPoint.
Required to work in US time zones.
Working knowledge of updating SOP's is required.
Strong oral communication and interpersonal skills. Voice proficiency B1 at the minimum.
Ability to learn fast and apply newly learned skills.
Capable of working with all levels of an organization.
Ability to work both individually and in a team environment.
Preferred Qualifications/ Skills
Experience with Advanced Excel will be an advantage.
Hands-on experience in managing travel desks in an international environment is preferred.
Flexible in working late hours, especially during month/quarter end or as per business discretion.
Working experience with any Concur travel portal.
Why join Genpact?
Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
Make an impact - Drive change for global enterprises and solve business challenges that matter
Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required