Job Description

:Process Overview:Work across Fraud Strategy portfolios to report and track key performance metrics around Fraud Detection. Implement controls and governance to inform key stakeholders about any significant changes in KPI metrics.Experienced analytical professional to join our team as a Fraud Strategy Oversight Analyst. In this role, you will be expected to independently work with various strategy owners/teams for implementing and monitoring controls to oversee key performance metrics of fraud & claim strategies. The objective of the role is to reduce fraud losses, improve client experience and ensuring the Bank minimizes its total cost of fraud through the build out of the Fraud risk governance framework.Some tasks that this role may be responsible for include (but are not limited to):

• Development of common reporting structure to accommodate various performance metrics reported across teams and develop/implement controls to arrest any large fraud leakage
• Development and optimization of algorithms to detect KPI changes and trigger reports accordingly
• Analysis of the emerging threats, in collaboration with Strategy and Policy partners, and expansion/refinement of the monitoring for known high risk behaviors
• Design and implementation of visual dashboards supporting KPI tracking
• Assist with the deployments of the monitoring algorithms in coordination with various Tech. partners
• Optimizing existing reporting and streamlining reporting process
• Ensure adherence to the SLA\xe2\x80\x99s / Metrics \xe2\x80\x93 productivity, turn-around-time and accuracy

Mandatory Skills:

• 3+yrs relevant experience
• Ability to work in a fast-paced, dynamic environment is critical
• Understanding of Fraud & Claims business domain
• Proficient in MS Office applications (Excel, PowerPoint, and Word)
• Must be a team player, creative, strategic, and be a thoughtful risk-taker
• Strong written and verbal communication skills, ability to influence others to drive results
• Knowledge of reporting and visualization tools such as Tableau etc.
• Intermediate to advanced knowledge of SAS and SQL

Desired Skills:

• Ability to pull data from multiple sources and to generate meaningful insights
• Exposure of dealing with large amounts of data

Education / Certification:

• Bachelor\xe2\x80\x99s degree, preferably in a quantitative discipline such as mathematics, statistics, engineering, computer science. Post graduate degree is a plus
• Technical certifications in SAS, SQL preferred
• Reporting and visualization certificate/training is a plus

Experience:

• 3+yrs relevant experience
• U.S financial services experience
• Understanding of business domains like Fraud/Claims/Compliance/Risk
• SAS, SQL and any visualization tool like Tableau etc.

Work Timings: 11: 30 AM to 8:30 PM, 12: 30 PM to 9:30 PMJob Location: Mumbai/Hyderabad / Gift

Bank of America