Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Assistant Manager- HRO Benefits Administration
In this role, you will work with the payroll team to ensure that all employees get their paycheck delivered accurately and on time. Your knowledge and experience with payroll taxes and deductions are vital to be successful in this role.
Responsibilities
Experience required in managing the US/Canada Benefits administration queries related to medical coverage, leave administration, HSA, FSA, 401K etc
Should have experience in handling Leave administration, its payouts and coordination with the vendor
Knowledge of Family Leave Act is required
Vendor management and coordination is a must skill
Should have exposure to relevant Federal, State and local regulations, HIPPA and other applicable laws in terms of Benefits
Reconciliation knowledge is required to reconcile the deductions with Payroll data
US/Canada Retirement administration knowledge will be a plus point
Should possess knowledge of invoices paid to the vendor for the Benefits premium and administrative fees
Knowledge required in processing timely funding to the vendor
Must have experience in handling Open Enrollment Season, its query resolution and the deduction of the amount
Knowledge of ADP and SuccessFactor tool is must
Vendor management and coordination skill is must
Client handling skill is a must for this role as direct interaction with the client is a part of the daily business
Support team in complex transaction processing cases and issues
Coordinate with CoE and retained teams on complex cases
Manage and administer business processes for data changes and updates
Supporting in User acceptance testing
Manage organization change communications
Support and manage global assignment cases (mobility) as per defined process and SOPs in alignment with CoE
Manage Localization, repatriation, and assignment extension in accordance with SOPs
Provide coaching and mentoring to other team members
Qualifications we seek in you!
Minimum Qualifications

• Good years of global payroll processing and validating data

• Hands on experience in processing US Payroll

• Working knowledge of US labor law

• Workday Basics

• Strong MS office and reconciliation skills is required

• Good working experience with global stakeholders

• Bachelors or equivalent education

• Relevant years of experience in HR shared services/Operations

• Experience in managing HR processes. Understanding of Workforce data adminis

tration process (Employee Lifecycle)

• Experience of working on HCM platforms such as SuccessFactors, Workday, Oracle etc. preferably SuccessFactors

• Demonstrated competence in publishing dashboards, analytics and reports

• Comfortable and thrive in an ambiguous, high growth, fast paced environment

• Outstanding interpersonal and communication skills

• Demonstrated credibility and integrity in communications to ensure information flows both upward and downward

Preferred Qualification

• Any Certification related to Payroll is preferred
• Payroll Specialist
• Work effectively on multiple projects concurrently, when necessary
• Strong Workday functional knowledge and project management skills
• Effective probing skills and analyzing / understanding skills
• Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training