Job Description

QUALIFICATION:

B.Com/ BBA/ M.B.A - HR / PGDHM Proficient in MS-Office

EXPERIENCE:

4 - 6 years Hospital experience preferably in a multi-specialty healthcare set-up Strong knowledge of HR processes, compliance and documentation Experience of handling large workforce categories

JOB RESPONSIBILITIES:

Manpower Planning & Recruitment:

Coordinate with HODs to understand manpower requirements and prepare annual/quarterly manpower plans Manage the full recruitment cycle: sourcing, screening, interviewing, shortlisting, salary negotiation, and offer issuance. Maintain a strong pipeline of candidates for clinical, non-clinical, and support functions. Track recruitment metrics: TAT, source effectiveness, vacancy tracking, etc. Updating all job descriptions as and when required with approval of respective HODs Regularly preparing and sending the list of newly joined employees to the bank personnel to ensure bank accounts are opened on time Ensuring Pre-employment Health checks are done and relevant medical fitness is obtained

Employee Background Verification:

Ensuring sending emails to the previous employer of new joinee for background verification and ensuring that a response is received for the same Sending the verified BGC to the IR department for filing in employee personal files Preparing & Maintaining employee verification tracker

Onboarding, Induction & Orientation:

Oversee pre-joining documentation and background verification. Plan and conduct structured induction and orientation programmes for new employees in coordination with the HR and L&D team Collect 30 - 90 days feedback for all new joinees and track early employee engagement and reasons for exits, if any

Performance Appraisal (PA):

Facilitate the annual performance appraisal cycles for scale and consolidated employees as per PA policy Guide departments on competency mapping and adhering to appraisal timelines Track the submission status of the appraisals and generate reports; where needed act as a moderator for discussions between the appraiser and the appraisee Conducting post appraisal feedback and develop corrective actions for poor performers along with their HOD following the set process Support the Head HR in analyzing performance data and identifying training needs

Employee Engagement and Employee Connect Activities:

Plan, coordinate, and execute monthly/quarterly engagement activities for all staff groups. Conduct employee connect sessions in departments to identify concerns, grievances, and improvement areas. Support internal communication initiatives and promote a positive workplace culture.

Apprenticeship Management:

Coordinate with the Board of Apprenticeship Training (WR) for apprenticeship related queries. Ensure hiring of apprentices in the diploma and graduate categories for technical fields based on the sanctioned quota Manage contracts, documentation, attendance, departmental rotations, stipends, and evaluations on a monthly basis Issuing of Certificate of Completion to the apprentices on successful completion of the apprenticeship period.

Hostel & Accommodation Management:

Oversee hostel allotment, occupancy, rules, discipline, and maintenance coordination with the wardens. Maintain updated records of resident doctors and employees and ensure safety and grievance redressal. Liaise with Admin/Facility teams for upkeep of the premises. Maintaining updated hostel records on a monthly basis

Exit Formalities:

Conduct exit interviews and ensure completion of clearance formalities Monthly, quarterly and yearly exit analysis and analyze exit trends and reasons for exits

HR Analytics and Data Management:

Maintain accurate employee data, trackers, and HR dashboards on a monthly basis Generate monthly/quarterly MIS reports for management review Analyze HR metrics: hiring, attrition, absenteeism, medical insurance, employee demographics, etc. Support during audits (NABH) with required documentation and compliance

Other Functions:

Overseeing the Additions / Deletions / Change in name details for the Group Medical Insurance Policy on a monthly basis and sending the same to the brokers on the 05th of every month Ensuring the permanent ID card is issued to the confirmed employee and to all Consultants in time Sharing ideas and plans for improvement in HR operations, processes and systems Preparation of process flow-charts, spread sheets, policies, work instructions, organograms and analysis reports as per requirement Maintaining and updating SOPs and work instructions with approval from HOD from time to time

Any other work/responsibility assigned by the HOD / Management in the course of business / work whether within the same unit/dept or any other unit / dept from time to time