Job Description

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it's your career and 'It's yours to build' which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.
The opportunity: Assistant Manager- Operations - HR- Employee Relations - CBS - TAL - Enablement - Mumbai
CBS - TAL - Enablement:
As a member of the Core Business Services (CBS), you have an opportunity to work across teams that extend knowledge, resources, and tools to the wider firm helping them deliver exceptional service to our clients, gain in the marketplace and aid the firm's growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Aid Services, Administrative Services, Brand, Marketing and Communications, and Quality and Risk Management.
Across these teams, you'll have the opportunity to develop your career through a broad scope of engagements, mentoring, and formal learning. We aim to develop outstanding leaders who can help create long-term value for all our stakeholders and contribute to our purpose of Building a Better Working World for our clients, people, and communities.
Job Title: Assistant Manager/Supervising Associate - Employee Relations (ER)
Location: Mumbai
Reports to: Director - Employee Relations, EY India
Function: Talent Team
Job Summary:
We are seeking a dedicated and skilled candidate to join our Employee Relations (ER) team. The ER will be responsible for case management and collaborating with HR Service Line business partners on various ER initiatives. The ideal candidate will possess strong communication skills, investigation skills, report writing abilities, and a solid understanding of labour laws and conflict resolution.
Key Responsibilities:

• Manage employee relations cases, ensuring timely and effective resolution.
• Collaborate with Service Line HR BPs on ER initiatives and projects.
• Conduct thorough investigations into employee grievances and complaints.
• Prepare detailed reports and documentation related to investigations and case management.
• Facilitate conflict resolution between employees and management.
• Assist in the development and implementation of ER policies and procedures.
• Maintain accurate records of all ER cases and initiatives.

Key Skills:

• Strong investigation and analytical skills.
• Excellent report writing and documentation abilities.
• In-depth knowledge of labor laws and regulations.
• Effective conflict resolution and negotiation skills.
• Strong communication and interpersonal skills.

Reporting Structure:
This position reports to the ER Service Line Leads and does not have any direct reports.
Company Culture:
We value collaboration, integrity, and innovation. Our team is committed to fostering a positive work environment where every employee feels valued and heard.
Benefits:
We offer competitive compensation, professional development opportunities, and a supportive work environment
Experience : 5 + years
Education Qualification required : MBA - HR
What we look for
People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.
What we offer
With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities.
EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join us in building a better working world. Apply now.

Skills Required