Job Description

Ready to shape the future of work?
At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of

Management Trainee/Assistant Manager - Data Management and Operations

, with a focus on

All boarding

(onboarding and offboarding processes). This position requires an experienced leader who can manage both day-to-day operations and data-related processes, ensuring seamless onboarding and offboarding experiences

Responsibilities

Team Supervision:

Lead a team of analysts, providing mentorship, guidance, and support to ensure high performance.

Monitor team performance metrics, ensuring the achievement of defined service level agreements (SLAs) and key performance indicators (KPIs).

Conduct regular performance evaluations and provide constructive feedback to team members.

Data Operations:

o

Oversee data management processes related to the onboarding and offboarding functions, ensuring accuracy, efficiency, and adherence to organizational quality standards.

o

Resolve complex data issues in a timely manner and handle escalations effectively.

o

Collaborate with the HR, IT, and other relevant departments to ensure data accuracy and synchronization across various systems.

o

Handle escalations and resolve complex data issues in a timely manner.

Compliance and Process Improvement:

Ensure adherence to compliance requirements and company policies.

Conduct audits, data quality checks, and SOP governance for All-boarding operations

.

Identify areas for improvement and implement process enhancements.

Partner with client and internal teams to implement process improvements initiatives.

Qualifications

Minimum Requirements:

Bachelor's degree in business, Data Science, or related field. Relevent years of experience in data management with relevent year in a leadership role.

Familiarity with HCM tool - SuccessFactors is required

Proficient in data, analytics and insights :

Deep understanding of HCM data, analytical skills are preferred

Proven track record of managing teams and driving process improvements.

Key Skills and Attributes:

Strong leadership and interpersonal skills.

Analytical mindset with a focus on problem-solving.

Ability to manage multiple priorities and deliver under tight deadlines.

Why join Genpact?

Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation

o Make an impact - Drive change for global enterprises and solve business challenges

that matter

o Accelerate your career -- Get hands-on experience, mentorship, and continuous learning opportunities

o Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

o Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobAssistant Manager


Primary LocationIndia-Gurugram


ScheduleFull-time


Education LevelBachelor's / Graduation / Equivalent


Job PostingDec 18, 2025, 4:36:55 AM


Unposting DateOngoing


Master Skills ListOperations


Job CategoryFull Time