Job Description

We are looking for an energetic and detail-oriented

Assistant Manager - Operations (Food & Beverage)

to support day-to-day catering operations. The role involves managing daily execution, coordinating with kitchen and service teams, ensuring food safety and quality, and delivering excellent customer service. The ideal candidate should have prior F&B operations experience, strong leadership skills, and the ability to handle multiple events smoothly.

Key Responsibilities

Event & Operations Management

Assist in planning and executing from start to finish. Coordinate with kitchen, logistics, and service teams to ensure smooth operations. Oversee set-up at client's location, service flow, and closing, ensuring timelines are met. Maintain quality, hygiene, and presentation standards at all times.

Team Supervision

Supervise service staff and support teams during service. Conduct regular briefings and assign duties effectively. Train and mentor staff to maintain service standards and discipline.

Client & Guest Interaction

Act as a point of contact for clients during events. Ensure guest satisfaction and handle on-ground complaints or requests professionally. Support the sales team in understanding client requirements and delivering customized solutions.

Inventory & Cost Control

Monitor stock levels of catering supplies, equipment, and beverages. Ensure proper usage and minimal wastage of food and materials. Assist in vendor coordination and procurement as needed.

Administrative Support

Maintain event checklists, reports, and feedback forms. Track operational expenses and support the manager in cost analysis. Ensure compliance with food safety, hygiene, and licensing regulations.

Qualifications & Skills

Education & Experience

Degree/Diploma in Hotel Management / Hospitality / Catering. 3-5 years of experience in F&B or catering operations, with at least 1-2 years in a supervisory role.

Skills Required

Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Ability to manage large teams in fast-paced environments. Practical knowledge of catering logistics and service standards. Proficiency in MS Office; familiarity with POS/inventory systems is an advantage.

Key Attributes

Customer-oriented and service-driven. Hands-on, detail-focused, and proactive. Strong problem-solving and crisis management skills. Flexible with working hours, including evenings, weekends, and holidays.
Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Experience:

Hospitality: 1 year (Preferred)
Work Location: In person