About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It\'s about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. We\'re committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base. The Role Responsibilities Negotiate & collect Overdues from delinquent customers Ensure amounts collected from the customer are deposited in the branch within the specified timeline Ensure feedback from collection activity is properly updated in CACS Adherence to Code of Conduct at all times Timely reporting of service issues to the supervisor Follow all related procedures/documentation wherever applicable Timely completion of all training requirements \' annual refreshers, elearnings, product refreshers etc. Closure of all customer escalations within applicable TAT Our Ideal Candidate Graduate with 2-4 years of experience with a minimum of 1 year of relevant experience Good communication skills Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.
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