Job Description

This is a remote position. Develop and implement hospitality/ facility management process to ensure well maintained facilities. Ensure timely availability services as per the requirement specifications of Corporate, Laboratory & Education. Manage vendor relationships and contracts related to facility services such as housekeeping and food vendors. Manage office consumables supplies, inventory and equipment, ensure timely procurement and maintenance. Maintain accurate and up-to-date records, database, and filling systems. Conduct regular inspection of breakroom, washroom, meeting room, conference room and other facilities to ensure cleanness and hygiene. Set performance expectations, provide feedback, coaching and conduct performance evaluation of housekeeping staffs. Manage conference room and food/ snacks requirement in conference room. Identify cost saving opportunity without compromising quality of service Drive customer centric culture within the administration team. Cultivating and maintaining positive relationships with key stakeholders, including lab leadership, security, IT, HR, procurement and account team. Provide effective leadership and supervision to the facility and administrative staffs. Maintain proper documentation and records to support compliance audits and inspections. Ensure compliance with applicable laws, regulations, and industry standards related to facilities and administration (o) Ensure timely communication with users/ customers of any issues which may affect them. To solicit and utilize customer feedback and satisfaction information to enhance our performance and customer experience. Collaborative with lab, security and HR team to provide comprehensive and timely customer support Manage hotel booking for expat and staffs Manage events and function in coordination with respective stakeholders (HR/ Education). Requirements Educational qualification: - Graduate in hotel management, Post-graduation will be an added advantage Work Experience: - Minimum of 7-9 years of administrative experience Proven experience in facility management, administrative support Demonstrated ability to manage multiple tasks, prioritize work, and meet deadlines. Effective communication interpersonal skills Proficient in using MS office tools Proven experience in Housekeeping services, Soft Services and Cafeteria Operations handling. Experience in front desk management in hotel Should have experience in leading a team size of 5-7 minimum

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