to join our dynamic real estate team. The CRM - assistant manager will ensure customer satisfaction and foster long-term client relationships.
Key Responsibilities:
Client Engagement:
Serve as the primary point of contact for clients, addressing inquiries, concerns, and requests promptly and professionally.
Build and maintain strong, long-lasting client relationships by understanding their needs and expectations.
Customer Service:
Ensure a high level of customer satisfaction by delivering exceptional service.
Handle and resolve client complaints and issues efficiently.
Documentation and Reporting:
Prepare and maintain accurate client interactions, transactions, and feedback records.
Generate regular reports on client activities and market insights for management.
Qualifications:
Education:
Must have a Bachelor's degree
Experience:
Minimum of 3 years of experience in client relationship management, preferably in the real estate sector.
Skills:
Excellent verbal and written communication skills.
Strong interpersonal skills.
Proficiency in Microsoft Office
Ability to work independently and as part of a team.
Strong organizational and time-management skills.
Schedule:
Day shift
Education:
Bachelor's (Required)
Experience:
Customer service: 3 years (Required)
Language:
English (Required)
Job Type: Full-time
Pay: Up to ?45,000.00 per month
Experience:
total work: 5 years (Required)
Work Location: In person
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