Job Description

Ready to shape the future of work?

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's

shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge solutions -

we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role

Assistant Manager

-

Content strategist (Internal Communications) for LDT

Lean Digital Transformation (LDT)

function

is spearheading the AI-led transformation agenda for

G and its clients by leading the interplay of

deep industry

expertise

, highly specialized talent, proprietary agentic solutions, and responsible AI framework.

We fuse Lean and Six Sigma to

optimize

processes, bring end-to-end process linkage, reimagine businesses with digital solutions and predict problems before they occur by embedding Analytics into operations.

This role offers a unique

opportunit

y

for communication enthusiasts

to thrive in a dynamic and high-impact environment. As the

Content Strategist for Internal Communications

-LDT

,

you will support the creation and execution of communication strategies that shape organizational narratives, drive employee engagement, and enable change initiatives across the enterprise

. Y

ou'll

get a diverse exposure of working on multiple assignments, including assisting in the development of leadership presentations and whitepapers, supporting internal communication campaigns, creating scripts for demo videos, and contributing to content for marquee internal events like Townhalls and Rewards & Recognition programs. Success in this role requires a keen sense of storytelling, the ability to simplify complex topics, and strong written and verbal communication skills. You will work closely with cross-functional teams, learning to navigate organizational priorities while honing your content and project management capabilities.

The LDT function

offers a collaborative environment where strategic thinking, clarity in communication, and

timely

execution are key. This role is designed to develop future leaders by providing exposure to business-aligned communication and visibility with senior stakeholders

.

High performers in this role are recognized for their contributions and may be considered for accelerated career progression and expanded responsibilities.

Responsibilities

Drive

the internal communications strategy, aligning with

Genpact and

leadership vision

Plan, create, and deliver

quality

content across formats--

employee

emailers, reports, newsletters, intranet,

video scripts,

presentations,

playbooks, SOPs

and more

Write, edit, and proofread

clear and engaging content

for org-wide announcements, ensuring

consistency in tone and a

lignment

with brand voice

Collaborate with cross-functional teams

(

Account Managers, HR, Design) to gather inputs and ensure cohesive communication

Support the execution of internal communication campaigns--coordinate timelines, reinforce key messages, and track effectiveness across relevant channels

Leverage dashboards and reporting tools

to create data-driven content / reports

Qualifications we

seek

in you!

Minimum Qualifications

Bachelor's degree in Communications

, Journalism, Public Relations, or related disciplines with a focus on Analytics, Statistics, or Digital

Relevant

years of relevant experience in internal communications, preferably within IT/

ITeS

organizations

Demonstrated experience in

supporting

internal communication campaigns--such as leadership messages, newsletters, whitepapers, executive summaries, video scripts, teasers, and related content

Strong writing

,

editing

, and proofreading skills

with an adaptable tone and a good understanding of business priorities

Versatile writer with

an

adaptable style

and s

olid business acumen with the ability to align messaging to company strategy and priorities

Exposure to employee engagement and change communication programs

Proficient with collaboration platforms (e.g., MS Teams, SharePoint)

Working knowledge of

Microsoft Excel and PowerPoint

Preferred qualifications

MBA

in communications, journalism, public relations, or relevant field

Advanced

Microsoft Excel and PowerPoint

skills

Un

derstanding of social

and digital content formats like

LinkedIn

, X,

and corporate website

E

xposure to Marketing and Public Relations campaigns is preferred

Familiarity with

basic

video production workflows and creative briefing

Experience with industry Award submissions is preferred

Why join Genpact?

Be a transformation leader

- Work at the

cutting edge

of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable

laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to pay to participate

in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobAssistant Manager

Primary LocationIndia-Gurugram

Education LevelBachelor's / Graduation / Equivalent

Job PostingJun 15, 2025, 11:13:28 PM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time