Job Description

Role & responsibilities

Monitor and manage assigned collection portfolio across risk buckets to ensure timely recovery. Drive end-to-end collection performance and achieve monthly collection targets for allocated buckets. Coordinate closely with internal business verticals such as Credit, Risk, Sales, Operations, and Finance to resolve account-level issues. Manage third-party collection agencies as well as in-house collection teams, including performance tracking and compliance adherence. Ensure accurate data management, MIS reporting, and portfolio analysis to support collection strategy and decision-making. Track daily, weekly, and monthly collection performance and highlight risks, gaps, and improvement areas. Ensure adherence to regulatory, compliance, and ethical collection practices.

Preferred candidate profile

Bachelors or Master's degree from a recognized university. 5-8 years of hands-on collection experience, preferably in Unsecured Business Loans or Personal Loans. Strong working knowledge of MS Excel (MIS, trackers, basic analysis). Proven ability to coordinate across multiple business verticals and stakeholders. Good communication skills with the ability to read, write, and speak Hindi and English fluently. Marathi language proficiency will be an added advantage. Ability to work in a target-driven, fast-paced environment with ownership mindset
Job Type: Full-time

Pay: ?16,276.05 - ?50,489.18 per month

Benefits:

Health insurance Provident Fund
Application Question(s):

How many years of experience do you have in Collections?
Location:

Bengaluru, Karnataka (Preferred)
Work Location: In person