Job Description

Manpower planning to ensure availability of adequate manpower every day. Focus on productivity enhancement, productivity analysis and preparation of reports. Review quality parameters and quantity of claims processed and prepare data analysis reports. In case of claims denials, revalidate and reconfirm. Ensure at prevention of recoveries by improving quality of claims processing. Support recruitment and performance appraisal of the team members. Provide training to new members on various aspects of claims processing such as policies, terms & conditions etc. Share updates regularly with the members. Prepare/ review claims process documents and SOPs. Address escalations/ grievances from customers. Interact with Insurers, brokers to resolve issues which are subjective. Provide knowledge transfer and training of new joiners. Handle adjudication of claims whenever needed.
Job Type: Full-time

Pay: ?500,000.00 - ?800,000.00 per year

Benefits:

Health insurance Paid sick time Paid time off Provident Fund
Application Question(s):

What is your current CTC in Lakhs per annum? How many years of TPA experience do you have?
Work Location: In person