Job Description

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Senior Programmer Analystxe2x80x93 B1
Location - Chennai
Employment Type: Permanent
Basic Functions

• Skilled and motivated .NET and SQL Application Support professional to join our Production Support team. The successful candidate will be responsible for providing technical support, troubleshooting, and maintaining .NET-based applications and SQL databases in a production environment. You will work closely with development teams, end-users to ensure the smooth operation and availability of business-critical applications
• Application Support

Monitor, maintain, and support .NET applications in a production environment.
Troubleshoot and resolve application issues reported by users or identified through monitoring tools.
Collaborate with development teams to deploy patches, updates, and new releases.

• SQL Database Management:

Troubleshoot and resolve database-related issues, ensuring data integrity and availability.
Write and optimize SQL queries, stored procedures, and functions as needed.

• Incident Management:

Respond to and manage production incidents in a timely manner, ensuring minimal impact on business operations.
Document and track incidents, resolutions, and root cause analysis.
Work with cross-functional teams to implement preventive measures and reduce future incidents.
Essential Functions

• Strong problem solving and analytical skills and the ability to xe2x80x9croll up your sleevesxe2x80x9d and work to create timely solutions and resolutions, to validate, verify, communicate, and resolve application issues.

• Provide support to end-users by addressing application-related queries and issues
• Conduct user training sessions as needed to improve user proficiency with the applications.
• Identify and address performance bottlenecks to improve application efficiency.
• Maintain comprehensive documentation of application configurations, procedures, and troubleshooting guides.

• Identify opportunities for process improvements and contribute to the development and implementation of best practices.
• Stay updated with industry trends, technologies, and best practices in .NET and SQL development and support.

Primary Internal Interactions

• Share / spread knowledge with team members as well as internal.
• Pro-active in maintaining and increasing the teams and your own technical knowledge.

Primary External Interactions

• Communicate with onshore stakeholders & Executive Team Members.
• Client and stake holder Interactions to better understand expectations & streamline solutions. If required should be a bridge between the stake holder and the development team.

Skills
Technical Skills
Required Skills xe2x80x93 Full Stack Technologist with extensive knowledge on web-based architecture, Microservice & distributed solution
NET Framework, .Net Core 6.0+, MVC 5, C#, ASP.NET, WEB API, React, Redux, JSON, jQuery, ORMs(Entity Framework/ NHibernate), Messaging & Streaming Broker, Microsoft SQL Server 2016+.
Skills Nice to Have

• Experience in Azure Env, Data Bricks, Support Services.
• Expertise in US Healthcare Insurance

Process Specific Skills
Delivery Domain
Business Domain - US Healthcare Insurance & Payer Analytics
Soft Skills
Demonstrated experience in supporting and maintaining high-volume transactional systems
Working Hours
General Shift xe2x80x93 12 AM to 9 PM
Will be required to extend as per project release needs
Education Requirements

• Masterxe2x80x99s or bachelorxe2x80x99s degree in computer or related field.

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