Job Description

Ready to shape the future of work?

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's

shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge

solutions -

we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn,

X,

YouTube, and

Facebook.

Inviting applications for the role of

Assistant Manager

-

Category Management

The Procurement Category Manager role is responsible for the management of procurement functions across all categories (Indirect & Direct), drive effective governance among onshore/offshore stakeholders and support team to publish

Contract workspaces & Administrative changes, drafting sign off documentation, spend & contract reporting, sourcing project & event creation, drafting variations & novation on time. In addition to the same he would share initiatives with stakeholders to

identify

savings opportunities, negotiate with suppliers (If

required).

Responsibilities

Publishing Contract workspace & performing admin changes in Ariba.

Draft Sign Off documentation & performing due diligence of contract record & work orders.

Performing data extraction & Spend Reporting

Providing support in sourcing project & event creation in Ariba

Working on query resolution as well as expediting processing of purchase orders & payment of pending invoice

Performing Labor Hire License validation activity for all contracts/Work Orders.

Drafting Conflict of interest forms management & execution in Ariba

Performing Supplier Novation & conducting supplier profiling

Drafting Variation Agreement & RFx Response Comparison

Closely

monitoring

service now & coordinate

frequently

with business while responding to queries

Ensuring all new cases in queue should be actioned proactively and efficiently within SLA

Ensure that all queries are

responded

& actioned

with

RCA within 24 hrs.

Regular monitoring of aged cases. In progress cases should be actioned on time considering ageing period

Ensure effective service now management in terms of cases actioned & follow ups done within defined intervals

Finding process

gap

& suggesting continuous improvements from system & process perspective to streamline operations

All SOP's & business rules are updated & approved incorporating procurement alerts.

Ensure effective service now management in terms of cases are actioned & follow ups done on time.

Regular allocation of service now cases & tasks on

daily

basis, three times a day.

All SOP's & business rules are updated & approved incorporating procurement alerts.

Blocking

calendar

with category managers, attending meetings on

fortnightly

basis to understand pain points & their expectations from future engagements.

Lead specific Improvement initiatives (for instance these may relate to new

process

to be transitioned & current capacity optimization)

To

identify

and

deliver

Value Engineering projects which remove cost from our process that are not-value added activities

Minimum Qualification

Any Graduate

Preferred

Q

ualifications

/ Skills

Strong numeracy and analytical skills (Required)

Excellent communication skills - influencing, presentation, negotiating (Required)

Good planning, ability to manage many concurrent tasks with differing timelines and deliverables, Time

management

and organizational skills (Required)

Why join Genpact?

Be a transformation leader - Work at the

cutting edge

of AI, automation, and digital innovation

Make an impact - Drive change for global enterprises and solve business challenges that matter

Accelerate your career -- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to

participate

in our hiring process in any other way. Examples of such

scams

include

purchasing

a 'starter kit,' paying to apply, or

purchasing

equipment or training.

JobAssistant Manager

Primary LocationIndia-Gurugram

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingAug 21, 2025, 4:16:16 AM

Unposting DateSep 20, 2025, 1:29:00 PM

Master Skills ListOperations

Job CategoryFull Time