Job Description

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• Ensure to collect all necessary documents as per credit policy for assigning credit limits.
• Maintaining bookkeeping databases and spreadsheets, updating information as needed
• Communicating with previous clients and customers to request payment and arrange payment plans
• Collecting payment from customers and accurately recording it into the system
• Handling of any overdue escalation mails from customers
• Collection and maintain list of security details for customers.
• Month end processing and reporting requirements.
• Ensuring all associate activities are compliant to the audit requirements.
• Maintain and develop relationships with relevant markets and clients serviced by team and all major customers within those markets as appropriate.
• Identify opportunities for continuous process improvement and innovative solutions and communicate to direct manager.
• Assign and process collection requests.
• Perform customer preliminary check in tools like SAP/Oracle /Net Suit
• To ensure adherence to SLA at all times