Job Description

Ready to shape the future of work?
At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and .
Inviting applications for the role of Assistant Manager, Agile Business Analyst with Client Reference Data Services and KYC tooling knowledge & Screening!
In this role, this is a hands-on on Business Analyst within the Change the Bank (CTB) Client Reference Data Services group of Shared Services and Banking Operations. The resource would be required to oversee a program of work aimed at efficiency and regulatory deliverables, working closely with both Data Services and IT, as well as other teams within the Firm where necessary. The Business Analyst is expected to own and drive components of the overall solution. They need to be hands-on in terms of the detail and be able to manage and influence others in terms of delivery.
Responsibilities
Strong communication skills - particularly in written documentation (user stories, operating procedures, process flow mapping etc.)
Experience in managing relationships with senior clients.
Strong attention to requirements gathering, discussion and delivery.
Prior process improvement, business analysis, and project management experience
Clear understanding of business analysis approaches and concepts.
Experience in defining business requirements.
Experience in managing and executing testing activities, production checkout.
Ability to deal with ambiguity and define approaches to bring un-focused issues to resolution.
Strong Agile experience, JIRA, Confluence, User Story, Acceptance Criteria, Visio and Signavio process tools, UI Framework experience.
Strong sense of ownership and accountability.
Knowledge SQL queries are highly preferred.
Knowledge of Tableau, Power BI and Alteryx will be an added advantage.
Knowledge of KYC Tooling, screening and data analytics.
Tools - CACE, SG Documentum, DMM, Avaloq.
Project planning and control, Status tracking and reporting, Issue and risk management.
Leading detailed analysis with line staff, wider Ops groups and Business Units to formulate and Consolidate business requirements.
Managing the documentation of business processes including business rules and reference data requirements
Preparation of test strategies and approaches, documentation of test scripts and test execution delivery techniques, having delivered using Agile methodology in previous roles.
Responsible to define and implement data quality standards across process to reduce manual intervention.
Responsible to handle and manage KYC tools for client verification.
Qualifications we seek in you!
Minimum Qualifications
Relevant years of proven experience as Business Analyst in Investment Bank Domain
Qualified at degree level or equivalent industry experience (Client Reference Data)
Excellent oral and written communication skills.
Aptitude to work in a fast-paced environment.
Ability to handle volume spikes and prioritize work including ad-hoc requests and projects to meet business demands in a timely manner.
Ability to recognize potential risk issues and escalate/report on a timely basis.
Adaptability and flexibility, ability to perform under pressure or in changing environment.
Outstanding attention to details and analytical ability
Proficiency in MS Office (Excel, PowerPoint, and Word), Visio and Signavio process flow tools
Self-driven, capable of performing day-to-day activities with minimal guidance supervision.
Ability to influence stakeholders and gain consensus across different groups.
Experience of managing Ops/ Tech projects through agile
Experience of managing large data projects, data lineage and data quality
Preferred Qualifications/ Skills
Master's degree in finance, Business, Economics, or related field.
Why join Genpact?
Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
Make an impact - Drive change for global enterprises and solve business challenges that matter
Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required