Job Description

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology -- we're shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do, it's how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let's build what's next, together.
The Assistant Manager - Administration supports the Regional Senior Office Manager on the daily administrative and operational functions of our offices in India & Bangladesh, including coordination of travel-related activities. This role assists the Regional Manager in managing office operations, supervising & supporting the local admin team, travel logistics, and administrative processes to ensure efficiency and compliance with company policies. The ideal candidate is organized, detail-oriented, and capable of multitasking in a fast-paced environment.
Key Responsibilities
Office & Administrative Management

• Assist the Regional Office Manager with day-to-day office operations for India region
• Supervise and support administrative and clerical staff as needed
• Maintain office supplies, inventory, and vendor relationships
• Coordinate schedules, meetings, and office communications
• Prepare reports, correspondence, and documentation
• Manage filing systems (electronic and physical)
• Assist with onboarding new employees and training administrative staff
• Handle customer or client inquiries professionally
• Support basic accounting tasks such as invoicing, expense tracking, and payroll coordination
• Manage insurance related matters (i.e. claims, queries & renewals)
• Ensure compliance with company policies and procedures
• Help implement and improve office procedures and workflows
• Support other departments (ie Marketing, IT, Revenue, Legal, etc.) as & when required

Travel & Logistics Management

• Coordinate and manage domestic and international travel arrangements for executives and staff
• Book flights, accommodations, ground transportation, visa application and related travel services
• Ensure travel plans align with company policies and budget guidelines
• Prepare detailed travel itineraries and travel-related documentation
• Track and reconcile travel expenses and assist with expense reporting
• Serve as the primary point of contact for travel changes, cancellations, or emergencies
• Maintain relationships with travel vendors and negotiate rates when applicable
• Monitor travel schedules to ensure minimal disruption to business operations

Event Management

• Plan, coordinate, and manage company events such as meetings, conferences, training sessions, town halls, and corporate retreats
• Coordinate event logistics including venue selection, catering, audiovisual needs, transportation, and accommodations
• Manage event budgets, contracts, and vendor relationships
• Oversee event timelines and ensure successful execution from planning through post-event follow-up
• Coordinate internal communications and invitations related to company events
• Support virtual and hybrid event planning as needed

Qualifications & Skills

• High school diploma or equivalent (associate or bachelor's degree preferred)
• 5+ years of administrative or office management experience, with at least another 3 years in Managerial position
• Strong knowledge of domestic and international travel planning and logistics
• Experience managing a corporate travel desk or high-volume travel coordination
• Ability to handle travel disruptions, emergencies, and time-sensitive changes calmly and efficiently
• Strong organizational and time-management skills
• Excellent English written and verbal communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook, Forms) and calendar management tools
• Ability to multitask, prioritize effectively and collaborate across departments
• Strong problem-solving and interpersonal skills

Work Environment

• Hybrid work position with occasional travel coordination outside standard business hours
• May require occasional overtime during busy periods

Why you'll love it here o Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. o Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. o ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you'll have the opportunity to share in our company's success through stock options. o Work-life balance and Well-being - We offer time off when you need it, special leave days for life's big moments, and a flexible hybrid work model tailored to local regulations. o Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. o Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. o International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We're proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity -- if you have the passion and skills to thrive, there's a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
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