Job Description

JOB DESCRIPTION




Post: Assistant Manager




Accountability: To the Manager of Inclusion Alliance




Hours: 24 per week. Some flexibility when these hours are worked


may be necessary.




Salary: 20,816.64-21,652.90 (30,357.60- 31,577 Pro rata)




Main Purpose: This post will be primarily responsible for the management of


support staff. The post-holder will assist with the management


of the organisation and ensure the current service continues


to be of a high quality as well as being effective and


sustainable. The post-holder will actively promote both the


practice of working in a person-centred way and the principles


of inclusion within and out with the organisation. Whilst the


Assistant Manager will have an office base, it is also expected


they will work closely in and with the communities that people


are based in.





Main Tasks:




Contact with individuals supported by Inclusion Alliance


1. To liaise with the individuals' family members, circle or network, and other


services involved in the person's life and ensure that the service remains


true to the individual's needs and wishes.





2. To ensure that each person supported by Inclusion Alliance has a personal


plan, developed in partnership with the person and their family, or other


services involved in the person's life as appropriate. This personal plan


should contain a Written Service Agreement signed by the person, family


member or guardian.





3. In partnership with other senior staff to ensure there are effective systems


in place, such as annual reviews, to monitor service outcomes to enable the


service to respond positively to changes in people's wishes or needs.





4. To provide direct support for individuals as required due to staff shortages.





5. To spend time with staff and individuals out and about in local communities


and to directly observe staff practice.
6. To organise rotas to ensure that every individual has the support they need.





Staff support and supervision





1. To support and supervise a team of support workers and to ensure that the


philosophy and principles of the organisation are embodied in work practice.





2. To oversee the recruitment and induction of staff, including relief staff.





3. In partnership with other senior staff to organise relief cover for staff


sickness and holidays.





4. To give regular support and supervision sessions and annual appraisals to


staff plus, as required, to relief staff.





5. To hold team meetings.





Learning and Development





1. In partnership with other senior staff to ensure all staff complete their


Induction training.





2. To motivate learning and support best practice within the staff team





3. To encourage reflective practice and staff development to ensure staff have


the skills and up to date knowledge to undertake the role required.





4. To organise training, look into new training ideas and opportunities and


deliver and promote staff training.





Ensuring Quality of Service





1. To respond to problems and opportunities for staff, supported people and


families promptly and innovatively.





2. Ensure that the organisation complies with the requirements of external


bodies including the Care Inspectorate and Scottish Social Services Council


(SSSC)





3. To articulate and demonstrate the vision and values of the organisation


internally and externally and to promote Inclusion Alliance in all relevant


situations





4. To take a proactive role in researching activities and places in the local


community, and to seek to develop links and connections





5. To report to and engage in discussion with the manager about the delivery


and development of the service.


6. To respond promptly to complaints or concerns, ensuring procedures are


followed.





Administrative Tasks





1. To monitor annual leave, ensure that regular annual leave is taken


throughout the year and maintain accurate electronic records





2. To ensure accurate and up to date record keeping - for example, training


records, incident reports, staff car records, sickness management, staff


supervision and appraisals.





3. To provide a monthly report for the Manager





4. In consultation with the Manager, to ensure that all policies and procedures


are used appropriately and are regularly reviewed.




Other tasks





1. To have an awareness of financial management and organisational budgets


and working within these constraints. Knowledge of how to update


electronic systems and share financial information within the team





2. To cover for the Manager as required due to Annual Leave or sickness





3. To provide an on-call system in partnership with the Managers





Development





1. Be innovative in thinking how and where people can make a contribution to


and a connection with their local communities and how communities can be


enriched by their citizens with learning difficulties.





2. Be innovative in creating and improving organisational systems and


practices to better meet the needs of all involved in service delivery and


management.





3. Keep abreast of national and international developments in policy and


practice in services for people with learning difficulties and human services


in general.





4. To promote and encourage the future development of the organisation.





5. Undertake any development and training required to fulfil the needs of the


post on an ongoing basis as the post develops.