to oversee the organization's technology operations, ensure optimal system performance, and support digital transformation initiatives. The ideal candidate will be responsible for managing IT infrastructure, software systems, security protocols, and end-user support across the organization. This role requires strong technical expertise, analytical thinking, and the ability to collaborate effectively with cross-functional teams.
Key Responsibilities
System & Network Management:
Oversee the installation, configuration, and maintenance of servers, networks, and software systems to ensure seamless IT operations.
Technical Support:
Provide advanced technical support to end-users, troubleshoot hardware/software issues, and ensure timely resolution to minimize downtime.
IT Infrastructure Oversight:
Manage and monitor data storage systems, backups, firewalls, and other IT infrastructure to ensure business continuity and data protection.Implement and maintain cybersecurity measures, data privacy policies, and access control systems to safeguard organizational data.Coordinate with development and operations teams to deploy, update, and monitor enterprise applications, ERP systems, and cloud platforms.Liaise with external vendors for procurement, AMC renewals, and IT service contracts. Maintain an updated inventory of IT assets and licenses.Identify opportunities to enhance operational efficiency through automation, digital tools, and system integration.Maintain detailed documentation of IT processes, configurations, and incident reports. Prepare regular performance and audit reports.Work closely with cross-departmental teams to align IT operations with organizational goals and ensure smooth workflow support.
Qualifications & Skills
Cybersecurity & Compliance:
Software & Application Management:
Vendor & Asset Management:
Process Optimization:
Documentation & Reporting:
Team Collaboration:
Bachelor's degree in
Information Technology, Computer Science, or a related discipline
.
3-5 years of experience
in IT operations, system administration, or a similar technical role.
Strong knowledge of
Windows/Linux servers, networking, cloud technologies (Azure, AWS), and database systems
.
Proficiency in
firewalls, backup solutions, and IT security best practices
.
Experience with
ERP systems, virtualization, or DevOps environments
is an advantage.
Excellent
problem-solving, communication, and multitasking skills
.
Ability to work independently and lead IT initiatives within the organization.
Location:
Kakkanad
Interested candidates should submit an updated CV along with links to their previous writing samples to
jobs@eloit.com
. Please include the 'Job Title' you are applying for in the subject line.
Job Types: Full-time, Permanent
Pay: ₹14,870.33 - ₹40,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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