Assistant General Manager Operations

Year    TN, IN, India

Job Description

Job Title:

Assistant General Manager - Operations

Department:

Operations

Location:

Meridian Hospital, Kolathur, Chennai

About the Role:



We are looking for an experienced and dynamic

Assistant General Manager (AGM) - Operations

to oversee and streamline the day-to-day operational activities of Meridian Hospital. The ideal candidate will be responsible for ensuring smooth hospital functioning, enhancing patient experience, managing resources effectively, and supporting strategic initiatives for organizational growth.

Key Responsibilities:



Oversee daily hospital operations across multiple departments to ensure seamless service delivery. Ensure compliance with hospital policies, healthcare regulations, and accreditation standards. Monitor and improve patient care services, front office management, and administrative processes. Manage housekeeping, security, facility management, and support services efficiently. Collaborate with clinical and non-clinical teams to maintain operational excellence. Develop and implement SOPs (Standard Operating Procedures) for improved efficiency and quality. Plan, allocate, and monitor budgets, resources, and manpower utilization. Handle vendor management, procurement coordination, and contract administration. Support management in strategic decision-making and execution of new initiatives. Lead, mentor, and evaluate performance of staff under the operations department. Address escalations, patient grievances, and ensure high levels of patient satisfaction. Prepare and present periodic MIS reports to senior management.

Key Requirements:



Master's Degree in Hospital Administration, Business Administration, or related field.

10+ years of progressive experience in hospital operations or healthcare management.

Strong knowledge of NABH standards, statutory compliances, and hospital operations best practices. Excellent leadership, interpersonal, and problem-solving skills. Ability to manage multiple departments and lead large teams effectively. Strong communication and decision-making skills. Proven ability to drive process improvements and enhance patient-centric services.

What We Offer:



A professional and growth-oriented work environment. Opportunity to contribute to the development and expansion of a leading hospital in Chennai. Competitive salary and benefits package.

Job Opportunities - Apply Now!


Interested candidates can reach out at:

HR Contact:

Mr. Thirumalairajan

+91 91500 34777



Meridian Hospital, Kolathur, Chennai



Job Types: Full-time, Permanent

Pay: ?100,000.00 - ?150,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD4080364
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year