Assistant Front Office Manager
Job Description
Prioritize and delegate daily work responsibilities to front desk staff. Train and guide front desk staffs to provide quality customer services. Manage staffing schedules, shift changes, payrolls, and labor costs. Resolve guest issues and enquiries to ensure guest satisfaction. Schedule front desk meeting to identify and resolve operational issues, accounting variances, and housekeeping discrepancies. Develop and implement strategies for bell desk, front office and parking. Ensure that facility is maintained clean, neat, safe and secure. Ensure that employees are properly groomed and dressed. Identify process improvement to achieve financial and service goals. Plan shift schedule and duties based on business forecast. Supervise the billing and cash processes to ensure compliance with company standards. Provide feedback to the team members on their performances and improvements. Assist in preparing yearly operating budgets, capital expenditure and manpower budgets. Monitor and control expenses within the allotted budget. Job Types: Full-time, Permanent Salary: Up to \xe2\x82\xb920,000.00 per month Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Rotational shift
- Weekend availability
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
+91 9745511899
Expected Start Date: 15/09/2023
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Job Detail
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Job IdJD3148291
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTrichur, Kerala, India
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EducationNot mentioned
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ExperienceYear