Supervise front desk staff and ensure exceptional service delivery.
Monitor and improve front office operations for efficiency.
Handle guest check-ins, check-outs, and reservations professionally.
Resolve customer inquiries and complaints in a timely manner.
Train and mentor front desk employees to enhance performance.
Ensure compliance with hotel/office policies and safety regulations.
Maintain accurate records of guest interactions, payments, and reports.
Coordinate with housekeeping and maintenance for seamless operations.
Implement strategies to enhance guest satisfaction and brand reputation.
Manage schedules, task assignments, and performance evaluations for front desk staff.
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Food provided
Provident Fund
Work Location: In person
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