Job Description

Job Summary:

Assists the Front Office Manager in overseeing front desk operations, ensuring excellent guest service, and smooth day-to-day front office functioning.

Key Responsibilities:

Support daily front office operations and staff supervision Ensure smooth check-in/check-out and guest satisfaction Handle guest complaints and special requests Coordinate with housekeeping and other departments Train and guide front office staff Prepare reports and duty rosters

Skills Required:

Strong front office operations knowledge Excellent guest handling & communication skills Leadership and team coordination Knowledge of PMS and hotel SOPs

Qualification:

Hotel Management graduate preferred 3-6 years experience in front office operations
Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund
Work Location: In person