Job Description

Assist the Front Office Manager in managing daily front office operations. Ensure smooth guest check-in, check-out, and room allocation. Supervise front office staff and ensure professional service standards. Handle guest complaints, feedback, and special requests effectively. Coordinate with Housekeeping, F&B, Engineering, and other departments. Monitor reservations, occupancy, and room status. Ensure accuracy in billing, cash handling, and reports. Maintain hotel policies, SOPs, and brand standards. Train, guide, and motivate front office team members. Prepare daily operational reports and support administrative tasks. Ensure guest satisfaction and enhance overall guest experience.
Job Types: Full-time, Permanent

Pay: ?20,233.21 - ?30,458.17 per month

Benefits:

Food provided Paid time off
Work Location: In person