Job Description

Additional Information

Job Number

25174942

Job Category

Food and Beverage & Culinary

Location

Marriott Executive Apartments Bengaluru, One Marriott Drive, Karnataka, Karnataka, India

Schedule

Full Time

Located Remotely?

N

Position Type

Management

JOB SUMMARY

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR


2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Provides excellent customer service to all employees.

Responds quickly and proactively to employee's concerns.

Uses coaching skills throughout the property.

Demonstrates self confidence, energy and enthusiasm.

Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service

Provides excellent customer service.

Responds quickly and proactively to guest's concerns.

Understands the brand's service culture.

Sets service expectations for all guests internally and externally.

Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

Follows up to ensure complaints have been addressed to the guest's satisfaction.

Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned

Complies with all corporate accounting procedures.

Assists GM as needed with annual Quality audit.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.


The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.