Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Position Overview:

In this role, you'll show your mettle as you find ways to uphold excellence and high standards in our facility management programs.

Working closely with the Engineering Lead/ Facilities Manager, you'll also monitor the M&E projects, looking out for their quality and ensuring their timely delivery. Delivering complete and accurate facility management reports is another requirement that you must meet consistently. And oversees all facility management operations for the assigned location, ensuring service delivery meets both client satisfaction requirements and JLL quality standards.

Key Responsibilities:

Manage delivery of comprehensive facility management services

Coordinate vendor projects from planning through execution

Process and verify vendor invoices in a timely manner

Escalate technical and soft service operational issues to client

Ensure compliance with standard operating procedures

Manage additional manpower requirements as needed

Maintain AMC contracts with clients and service agencies

Create and maintain a safe working environment

Address team grievances effectively

Document incidents and major breakdowns using proper formats

Coordinate recognition and reward programs for contract staff

Monitor staff performance and implement disciplinary actions when necessary

Required Skills and Experience:

A minimum of 5+ years of experience in facility management industry with a bachelor's degree

Strong technical knowledge with expertise in energy management

Demonstrated experience implementing innovative facility solutions

Proven track record of driving operational efficiencies

Excellent verbal and written communication skills

Able to adapt in a fast-paced environment and versatile in meeting client requirements.

Candidates from IFM are preferred.

Location:

Kochi

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.