Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youxe2x80x99ve got deep experience in commercial real estate, skilled trades or technology, or youxe2x80x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Assistant Facilities ManagerIntegrated Facilities Management xe2x80x93 Corporate Solutions (region/country)What this job involves:To provide comprehensive facility and contract management for Client, with a focus on continuous improvement.To achieve financial and other targets established by the Campus ManagerAchievement of the Key Performance Indicators and Service Level Agreement targets.Ensure vendor management on services and KPI is monitored and tracked.Bring innovation as part of the work culture to have process improvement from time to time.Ensure highest level of hygiene is maintained as part of the office maintenance.Keep Human experience as focus to bring in the best customer experience and satisfaction.

• Managing all outsourced service contracts and JLL personnel, including inspections and quality service delivery xe2x80x93 this includes all cleaning functions// Pantry services/ Mail room.
• Develop and implement building procedures and performance measures to ensure accuracy of work methods and reliability of system.
• Ensuring adequate supply of materials and service for the smooth operational efficiency.
• Routinely Inspect all contracted services to ensure performance measures are being maintained.
• Ensure Helpdesk service requests are attended to in time and Corrigo tool updated for ticket closure.
• Effectively manage the mailroom services to ensure an on time deliverable system.
• Manage and ensure regular training to the campus staff to improve efficiency in work.
• Achieve client satisfaction to Client expectations.

• Actively seek to train subordinates in all aspects of the non- technical services.
• Actively collaborate to ensure we multi skill all JLL staff to increase flexibility and job satisfaction.
• Daily/Weekly reports are shared with FM on time
• Contribute to the Monthly Management Report to client and other reports as required.
• Manage service contracts, including inspections and quality management of service delivery of the vendors
• Support preparing BOQ for any procurement activity related to soft services.
• Organize vendor meetings and assess the vendor score card
• Participate in Emergency Evacuation procedures including crisis management and business continuity.
• Manage all EHS related activities and actively participate in Health and Safety reviews.
• Pro-actively develop and manage client / business unit relationships ensuring that the expected service levels are achieved.
• Lead by example and groom the team in achieving maximum client satisfaction level

• Refer for Key Performance Measures as mentioned below
• Ensure safety at workplace while coordinating for various vendor related activities including cleaning activities.
• Work scheduling, execution and administration: Delivery 99% of reactive work completion within the SLA timelines
• Ensure 52-week cleaning calendar is maintained for cleaning activities and tracked for better cleaning standards

Leading on-site operationsAre you a pro at giving on-site support? Working with a team, youxe2x80x99ll oversee the day-to-day client activities for the assigned property or facility. Youxe2x80x99ll also implement building procedures and performance measuresxe2x80x94and ensure that they are maintained at all times. Likewise, youxe2x80x99ll boost on-site operations by promoting best practices and creating better processes. This job will also entail the question xe2x80x9cHow do I ensure the safety of my colleagues?xe2x80x9d You will do this by promoting adherence to health and safety standards.Winning our clientsxe2x80x99 trustAs the facilities manager, youxe2x80x99ll be working frequently with clients, so youxe2x80x99ll need to build strong relationships with them. Likewise, youxe2x80x99ll need to be proactive and engaging; and make sure that the clientsxe2x80x99 expectations are met each and every time. You will also be the go-to person for any facilities-related concerns.Keeping an eye on budget and contractsDo you have a solid background in finance management? As the person in charge, you will take care of the sitexe2x80x99s financial operations. Also part of your job is to coordinate with vendors and suppliers, and make sure that they deliver quality work practices according to the contract, and at the right cost.Promoting teamwork across the boardAt JLL, we strongly believe that teamwork is the secret behind every successful company. Do you share our thoughts? If so, then you are what wexe2x80x99re looking for. In this role, you will support our peoplexe2x80x99s growth and development through effective training and coaching sessions. Likewise, youxe2x80x99ll promote a culture that upholds the xe2x80x98I am JLLxe2x80x99 core behaviours and fosters teamwork, cooperation and performance excellence. Also part of your job is to ensure that the team is constantly motivated, and that trust and work ethics prevail among members.Sound like you? To apply, you need to be:Competent and goal-drivenDo you have three to five yearsxe2x80x99 experience of managing a property? If so, you will be a perfect fit for the role. Likewise, an experience in managing commercial contracts and budgets may just help you land this job. Youxe2x80x99ll also need to be a goal-oriented individual whoxe2x80x99s an ace in health and safety requirements, vendor management and property technical systems managementOrganised and analyticalWexe2x80x99re looking for a self-motivated and quick-thinking facilities manager who can solve problems using quantitative methods and holistic approaches. Likewise, wexe2x80x99re on the lookout for well-organised leaders who plan tasks in advance and constantly stay ahead of deadlines.Engaging and professionalA passion for excellence is what makes a great facilities manager. Wexe2x80x99ll need someone who can do more than the bare minimum to meet our clientsxe2x80x99 expectations. In this role, youxe2x80x99ll also be working with different kinds of people, so youxe2x80x99ll need to be an expert in handling them professionally. Likewise, youxe2x80x99ll need to effectively manage, train and inspire the team to always do better. Youxe2x80x99ll also need to take the time to listen to your people to create better work impact.What you can expect from usAt JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!Location:On-site xe2x80x93Bengaluru, KAScheduled Weekly Hours: 48If this job description resonates with you, we encourage you to apply even if you donxe2x80x99t meet all of the requirements. Wexe2x80x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLxe2x80x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (xe2x80x9cJLLxe2x80x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process xe2x80x93 including the online application and/or overall selection process xe2x80x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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