Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

As an Assistant Facilities Manager at JLL, you will play a vital role in supporting comprehensive facilities operations for our client sites. Reporting to the Post Facilities Manager, you will help oversee day-to-day operations, manage vendor relationships, and ensure exceptional service delivery while maintaining strong client relationships. This position offers you the opportunity to develop your leadership skills while implementing industry best practices in facilities management. You'll contribute directly to JLL's mission of shaping the future of real estate for a better world by delivering world-class services that exceed client expectations and create operational excellence across multiple facets of facilities management.

What your day-to-day will look like:

Provide leadership and coaching to site teams, fostering an environment of teamwork and performance excellence while serving as backup to the Post Facilities Manager

Manage vendor relationships across both hard and soft services, ensuring timely delivery within budget and compliance with procurement procedures

Build and maintain strong relationships with key stakeholders, delivering excellent customer service that meets or exceeds client expectations

Monitor financial operations to ensure targets are met, including overseeing accounts payable procedures and contract management

Implement and maintain health and safety protocols, including reviewing contractor Safe Work Method Statements prior to work commencement

Oversee site operations including cleanliness standards, work order management, and continuous improvement of operational efficiencies

Participate in 24/7 emergency call support rotation with site attendance as required

Required Qualifications:

Demonstrated experience in facilities management or related operational role

Strong leadership skills with ability to coach and develop team members

Experience managing vendor relationships and service contracts

Knowledge of financial management including budget oversight and procurement processes

Understanding of health and safety requirements in a facilities environment

Excellent customer service skills and stakeholder management capabilities

Strong problem-solving abilities with attention to operational details

Preferred Qualifications:

Previous experience in government or high-security facilities management

Knowledge of Commonwealth procurement rules and procedures

Experience with critical environment management (CEM) systems

Background in residential property management

Familiarity with risk management frameworks and business continuity planning

Experience with facilities management systems and work order management

Training in emergency response procedures

Location:

Onsite

Inclusion Statement:

At JLL, we are collectively shaping a brighter way -- for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.