Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Assistant Facilities Manager

Work Dynamics



What this job involves?

JOB AIM

AFM will be responsible for managing all aspects of the facility management service delivery system , primarily Asset Management and Operations. In this capacity, the Facility Manager is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short and long-term regional projects, operations and maintenance, interface with senior managers in client facility team and business units, coordination with other key managers and customer satisfaction.



RESPONSIBILITIES



Facilities Management Operations

To ensure FM staff provides timely reports to the management and adhere to agreed SLA & KPI To ensure FM and vendors staff tracks the completion of the scheduled work.

To ensure accident or crises management is addressed immediately.

To act as a single point of contact for the designated facility for all FM escalations.

To ensure all reports, checklist, statutory compliance (Building & Vendor) is adhered at all times.

To ensure accuracy of the data, analyze the FM costing and highlight the management accordingly.

To assist during audit process and provide audit report with proper justification wherever required.

To ensure proper deductions and penalties are reviewed periodically & action taken accordingly.

To oversee and manage the capital & operational budgets. To ensure facility upkeep is maintained in all areas - Housekeeping, Security, Cafeteria, Front office, Helpdesk, Mail Room, and BMS. Engineering, Events, Client Visits & other areas of operations as defined in the scope document.

Understand and work for 52 weeks planned scheduled and coordinate with Chief engineer for engineering related activities.

To ensure vendor performance management is done on a monthly basis. To ensure monthly invoicing is done on time as per agreed timelines

To assist operations manager in all F&S related internal audits and business specific external audits.

To ensure support to management in ISO certifications by training and implementing ISO down the line.

Monitoring & Analyze shared services call for closure on periodical basis.

Ensure OLA data are entered in the tool by self and team members as required.

Coordinate with site transport manager in team's performance management. Timely completion of R&M related work.

To ensure 100% uptime of all equipments present in the facility. Monitor & manage R&M budget.

Follow up with TPV for on time invoice verification & submission.

Manage the pest control activities in the facility.



Management Responsibilities



Provide leadership to the facilities management team.

Demonstrate leadership & responsiveness and creativity.

Understand the FM scope and in consultations with JLL City Manager or facility manager - develop specific processes & procedures to reduce cost & improve client satisfaction.

Accomplish at least 95% Key Performance Indicators.

Coordinate with City Manager / Operations Manager on the goal setting, performance reviews, and career development plan, HR related issues for facilities management team.

Assist City Manager in developing & implementing the facilities management account plan for the facility.

Identify training needs for all subordinates.

Nominate team members (Facilities & Engg.) for training conducted internally and JLL corporate team.

Conduct 2 CEM (Critical Environment Management) Audit in a year for other facilities.

Participate and motivate in process improvement initiatives.

Participate in CIWG. On time reporting of incidents in the facility.

Sound like you? To apply you need to be:

Qualification (E) Any Graduation (MBA Preferred)

Overall Experience 6 - 8 years

Industry Type FM Services, IT, Hotel

Industry Experience 5 years

Technical Skills (E) MS Office & Mail Communication,

Generic Skills (E) Communication, Leadership, Interpersonal

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.