Housekeeping Operations
Oversee daily housekeeping operations including guest rooms, public areas, back-of-house, gardens, and heritage spaces
Ensure rooms and public areas meet luxury and heritage hospitality standards
Develop and implement SOPs aligned with heritage conservation requirements
Schedule and supervise cleaning activities with minimal disturbance to guests
Heritage Preservation & Care
Ensure safe handling, cleaning, and maintenance of heritage furniture, artifacts, paintings, woodwork, stone flooring, and antiques
Coordinate with conservation experts when required
Train staff on heritage-sensitive cleaning techniques and materials
Maintain records of conservation and special care procedures
Guest Experience & Service Excellence
Ensure prompt handling of guest requests, special preferences, and complaints
Coordinate with Front Office and Guest Relations for VIP and special occasion setups
Maintain high guest satisfaction scores related to cleanliness and ambiance
Inventory & Cost Control
Manage linen, uniforms, cleaning supplies, and heritage-safe materials
Conduct regular stock audits and ensure optimal inventory levels
Control departmental expenses while maintaining quality standards
Liaise with vendors for eco-friendly and heritage-approved products
Health, Safety & Compliance
Ensure compliance with hygiene, safety, fire, and environmental standards
Implement pest control and waste management programs
Maintain safety protocols for staff and guests, especially in heritage structures
Coordination & Reporting
Coordinate with Engineering for maintenance of rooms and heritage areas
Work closely with F&B and Events teams for setups and special functions
Prepare daily reports, monthly budgets, and cleanliness audits
Job Type: Full-time
Pay: ₹35,000.00 - ₹45,000.00 per month
Benefits:
Food provided
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
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