Job Description

We are seeking an experienced Medical Coding leader to join us as Assistant Director of Operations to oversee our multi-specialty coding operations, manage a dynamic team, and ensure the delivery of high-quality services. The ideal candidate will possess strong leadership skills, extensive knowledge in denials, Emergency Medicine (EM), and Emergency Department (ED) coding, and will excel in project management.

JOB LOCATION: CHENNAI, INDIA

KEY RESPONSIBILITIES

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Deliver client SLAs efficiently and effectively Create, maintain, and update all process documentation in a timely manner Manage operations through comprehensive end-to-end planning, process documentation review, and root cause analysis Oversee project management and revenue management Assist in the training and onboarding of new team members Ensure attrition and shrinkage targets are achieved Review and assess overall staff performance Handle client calls with professionalism and clarity Prepare and maintain management and operational reports Maintain process KPI and dashboard metrics

Job requirements

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Excellent team management and communication skills

QUALIFICATIONS

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Minimum 17 years of work experience with specialty in Denials, EM, and ED * Certified coder from AAPC or AHIMA