Job Description

Educational background & work experience

Bachelor degree or equivalent qualification with minimum 7 years of relevant experience.

Purpose of the position:

Support the formulation and execution of the AR process, assist in reviewing and managing the customer onboarding process, monitor collections, and contribute to achieving DSO targets by ensuring timely follow-ups and escalation where required.

Key Tasks

Assist in formulating and implementing AR & Credit Control processes in line with company policy

Support customer onboarding process compliance by ensuring required checks and documentation are in place.

Prepare, update, and circulate weekly AR reports to respective account holders and/or customers

Fortnightly reporting to the Manager covering progress and irregularities

Conduct customer follow-ups for collections through calls, emails, and in-person visits where required Work towards achieving collection targets (DSO, overdue percentage of AR) in coordination with the Manager Credit Control

Proactively identify and escalate problematic accounts to the Reporting Manager for timely intervention

Obtain payment advises as and when collection is done

Periodic Balance confirmation to be obtained from customers

Coordinate with internal teams for quick resolution of customer disputes impacting collections.

Maintain and regularly update the customer master database with accurate and current information.

Monitor and highlight risks to avoid potential bad debts.

Function / Market & Industry Knowledge / Business Acumen / Process working/ Educational background & work experience

Job Types: Full-time, Permanent

Pay: ?13,693.94 - ?53,000.00 per month

Application Question(s):

Years of experience into Credit control How many years as Credit control Manager/Lead? Current CTC Expected CTC Notice Period Are you able to travel or relocate to Gurugram/Gurgaon Location and WFO ?
Work Location: In person