Work Experience :0
Responsibilities and Duties:
a--? Manage, maintain, and troubleshoot computer systems and hardware efficiently.
a--? Diagnose and resolve hardware-related issues, ensuring minimal downtime.
a--? Perform OS installation, configuration, upgrades, and troubleshooting across Ubuntu, macOS, and Windows.
a--? Handle hardware upgrades and installations for desktops and laptops, including RAM, storage, and peripheral devices.
a--? Have a foundational understanding of laptop repair.
a--? Coordinate with vendors for procurement, maintenance, and repair of devices to ensure timely support and cost-effective solutions.
a--? Utilize Linux and Windows commands to support smooth system operations.
a--? Stay updated with the latest hardware trends and technologies.
a--? Be detail-oriented and solution-driven to maintain high system reliability.
a--? Possess basic knowledge of networking and network troubleshooting.
Required Skills :
a--? Basic Knowledge of the OS installation (Ubuntu, Windows, MacOS), Hardware, Software, Troubleshooting networking (IP addresses, Network devices, Access Point, Firewall, etc.)
a--? Strong problem-solving skills and attention to detail.
a--? Ability to communicate effectively with both technical and non-technical users.
a--? Good understanding of troubleshooting techniques for Hardware and Software problems.
a--? Strong problem-solving skills and attention to detail.
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