Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

As an Assistant Commute Manager at JLL, you will plan, coordinate, and oversee fleet operations and vehicle maintenance to ensure safe and efficient transportation services for employees while managing key responsibilities including route optimization, vehicle maintenance, regulatory compliance, driver supervision, and coordination with various stakeholders, all while prioritizing safety and service quality. This comprehensive commute management role combines fleet operations with team leadership, requiring you to plan, schedule, and manage daily transport routes and operations while ensuring efficient utilization of vehicles and optimal performance of routes, overseeing vehicle maintenance, repairs, and fitness certifications to ensure roadworthiness, and ensuring adherence to all relevant safety regulations including those from government bodies. You will play a crucial role in JLL's commitment to employee commute excellence by conducting regular vehicle inspections and ensuring compliance with road safety standards, supervising and managing drivers and transport staff while maintaining discipline and performance accountability, and serving as the point of contact for transport-related queries while coordinating with vendors and logistics providers.

What your day-to-day will look like:

Plan, schedule, and manage daily transport routes and operations while ensuring efficient utilization of vehicles and optimal route performance

Oversee vehicle maintenance, repairs, and fitness certifications to ensure roadworthiness and compliance with safety standards

Ensure adherence to all relevant safety regulations including government body requirements while conducting regular vehicle inspections

Assist transport leads in ensuring site risk management programs including audits are implemented and maintained with critical issue reporting

Supervise, train, and manage drivers and other transport staff while maintaining discipline and monitoring performance accountability

Serve as point of contact for transport-related queries while coordinating with vendors and logistics providers for special events

Monitor operational data and identify areas for improvement in efficiency, cost-effectiveness, and service quality enhancement

Effectively use technology and software for route planning, fleet management, and performance analysis optimization.

Required Qualifications:

Bachelor's degree with 2-5 years' experience in transportation or facilities management with strong analytical and problem-solving skills

Program management experience with knowledge of transportation demand management principles and excellent communication skills

Experience with transport management software/tools and strong knowledge of administration, facilities, and transport management principles

Proficiency in fleet planning and fleet management software with excellent organizational, communication, and leadership skills

Ability to handle customers, analyze data, and resolve conflicts while ensuring compliance with Service Level Agreements

Understanding of fleet operations including vehicle maintenance, repairs, and fitness certification management

Knowledge of safety regulations and compliance requirements including government body standards and road safety protocols

Experience with team management including driver supervision, training, and performance monitoring.

Preferred Qualifications:

Background in employee commute services or corporate transportation management with understanding of route optimization techniques

Experience with vendor coordination and logistics provider management for special events and deliveries

Knowledge of operational improvement methodologies including efficiency, cost-effectiveness, and service quality enhancement

Understanding of technology and software applications for route planning, fleet management, and performance analysis

Familiarity with site risk management programs including audit implementation and critical issue reporting procedures

Experience with transportation demand management and employee commute program coordination

Background in regulatory compliance and safety standard implementation across fleet operations

Understanding of conflict resolution and customer service in transportation management environments.

Location:

On-site

What you can expect from us:

You'll join an entrepreneurial, inclusive culture where we succeed together - across the desk and around the globe

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.



At JLL, we are collectively shaping a brighter way -- for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.



JLL is an Equal Opportunity Employer committed to diversity and inclusion.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.