Job Description

The position is all about people and creating strong relationships and great experiences. CM/PC would be responsible to run operations of 15,000 - 25,000 Sq. Ft. Office Space and handling Revenue over 40 Million INR/Annum The ideal candidate must have good experience in hands-on implementation and effective in building / growing a community while managing Revenue and P&L. Assistant Community Manager will focus on execution of Standard Protocols.


Roles & Responsibilities


1. Profit Center head (including but not limited to): o ASR and margin analysis o Expense Control o Collections o Renewals o Vendor management o Retail Management o Cost optimization


2. Build and expand community c. Create a collaborative environment amongst our members through events and hyperlocal alliances & partnerships


3. Client satisfaction and service delivery which lead to: a. Maximum renewals at the budget seat price b. Maintain above target CSAT score c. Every member being a Brand Ambassador for AWFIS


4. Training and People development a. Guided Practice & Coaching to sub-ordinates and Facility Team b. Self-development & Readiness for next level : Shadow Community Manager


5. Vendor Management a. Conformance to Purchase-to-Pay process


6. Facilities Management a. Ensure Upkeep of the Centre b. Diligent towards Preventive Maintenance Calendar c. Adherence to Compliances & Protocols d. Adapts to Environmental-Socio-Governance nuances diligently


7. Execution of activities directed towards Client Engagement & Brand Initiatives, CSR


8. Execution of all Company Driven ideas and initiatives


9. Team Player a. Collaborate within Team & other stakeholders to drive execution



We are looking for Candidates with: o Exemplary Customer service skills and record

An extrovert personality Aware and with keen interest in current affairs

o Ambition and drive to demonstrate continuous upgradation in skills and knowledge o Enthusiasm and demonstrating noticeable participation

Key skills in Relationship Management, Operations, Cost & Revenue Management.

o With a hunger to grow with a 2 year focus on managing additional/ increased responsibility o Excellent written and verbal communication

Belief in Extremely strong Process execution

Eligibility: o Minimum experience of 3-5 years. o Should have managed an annual revenue of a minimum of 2.5 million INR. o Worked at a Revenue Centre in the last 2 years. o Proficient with MS Spreadsheet o Excellent communications skills

+ Graduate in any stream, MBA preferred. Should be familiar with local language. Member of Community Service Club, Social and Focused Groups/ Club/s,