The Loan Collection Assistant Manager is responsible for managing the loan recovery process, supervising collection teams, ensuring timely collections, and reducing NPAs while maintaining customer relationships.
Key Responsibilities
Handle and oversee loan collection activities (field & tele-collections)
Monitor daily, weekly, and monthly collection targets
Manage and guide collection executives and team leaders
Follow up on overdue and delinquent loan accounts
Ensure compliance with company policies and RBI guidelines
Coordinate with legal team for hard bucket / legal cases
Prepare collection reports and MIS for management review
Resolve customer issues related to repayments professionally
Requirements & Skills
Graduate in any discipline
Strong knowledge of loan collection processes
Experience in banking, NBFC, or finance collections
Good communication and negotiation skills
Ability to manage teams and meet targets
Willingness to travel for field operations
Preferred Candidate
Experience in personal loans, business loans, or vehicle loans
Proven track record in recovery and team handling
Job Types: Full-time, Permanent
Pay: ?30,000.00 - ?40,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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