Job Description

Job Title: Assistant Centre Manager

Location: Dombivli, Thane

Company: Alpha Novaa Aviation Academy

Job Summary:

We are looking for a responsible and dynamic Centre Manager to oversee daily operations at our aviation training academy. The ideal candidate must be disciplined, approachable, organized, and able to manage both students and staff. This role involves handling enquiries, counselling students, building strong student relationships, coordinating batch activities, and ensuring smooth functioning of the centre.

Key Responsibilities:

Handle walk in enquiries, phone enquiries, and follow ups Counsel students about courses, career options, and admissions Create and maintain positive relationships with students and parents Oversee daily centre operations and maintain a professional environment Manage student attendance records, scheduling, and batch coordination Ensure timely collection of fees and maintain payment records Coordinate with trainers, counsellors, and management for smooth workflow Address student concerns, resolve issues, and maintain discipline Achieve monthly admission targets and support marketing activities Maintain documentation, reports, and centre performance logs Ensure the centre meets quality and service standards set by the academy Visit Colleges for seminars and counselling.

Skills Required:

Strong communication and counselling skills Confident, disciplined, and well spoken Good organizational and multitasking abilities Ability to handle students professionally with empathy and firmness Basic computer knowledge MS Office, WhatsApp, emails Leadership qualities and ability to manage a small team Experience in counselling, customer service, education, or aviation sector is a plus

Experience:

Minimum 1 to 3 years preferred in counselling, centre management, customer service, or similar roles. Freshers with strong communication skills may also apply.

Education:

Graduate in any stream. Hospitality, aviation, management or counselling background is an advantage.

Working Hours:

Full time, 6 days a week

Salary:

Competitive salary with performance based incentives

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person